MALLORCA CAR RENTAL REVIEWS

The car was of good quality and cleanliness. The process to collect the car is very poor . Most of the details were already submitted online or could have been. There is a very ancient amount of paperwork and being asked to put my email address on a scrap of paper was unbelievable - you already had that information at time of booking.

Booking was quite easy.

Just a bit slow at check in...............

All good no complaints

Nice car ,smooth transaction in sorting it all out

Reviews on internet scared me but the whole proces was smooth and staff was very friendly. If you take the insurance you can't have any issues. Rental price is low, insurance is reasonable so in total it is okay.

shuttle bus said OK autos so hard to find , charged us 50 euro late pick up fee which wasnt on the easyrentcars documentation. An arguement ensued which wasnt what i wanted at 12 am after a days travelling

Do not go with ok rent a car! They tried to say I put a tiny scratch on vehicle underneath bumper. I did not do this but as it wasn’t marked on car when I took it out I couldn’t prove it. They were rude and aggressive and no one was willing to talk to me about a resolution. I’m now having to go through a lengthy insurance claim because they wouldn’t let me leave without paying a ridiculous fine and admin charge. The said scratch was less than 5cm and not noticeable to the eye, just a bit rough when touched. DO NOT USE!

Received brand new car with 100km on the clock, fully loaded. Staff very nice and polite, first time someone havent tried to sell me extra insurance. Pick up - i was scared by lot of people leaving cars but all went smooth. Fully recomended

Counter staff in airport and at car collection very helpful.

The collection process is a shambles - hundreds of people waiting and not enough counter staff by far. This would put me off using this company again. One shuttle bus picking people up at the airport which only accommodates 12 people, so if you cant get on you have to wait for him to go and drop them off and come back. VERY POOR

Do not hire they have lots of hiding charge i paid £29.90 for 3 days rental and paid 200 euro hiding charges and now trying to get back.

Car was in excellent condition. The guy at the counter was nice but tried to sell me extra insurance which I didn’t need. Overall I was happy with the cheap price for excellent car.

Booking was easy and smooth. I bought insurance through the site which saved me from buying expensive insurance at the counter.

I pay 20 euros when i book And you ask me 225 euros at thé airport Not the car reserve

Obligé de prendre une assurance + une prime de carburant. Au départ le prix de la location était de 35€ pour 5j est passé à 210€... a éviter

The car was as expected. Counter staff polite and helpful.

Booking service was straightforward. Very good value for money.

Was told that I would receive an email and refund for fuel within 5 mins of returning the vehicle - nothing arrived and as a result I had to chase for an update and provide photos to sort it out, which was frustrating and detracted from the customer experience.

I upgrade the car for 2 euro a day to a xtrail nissan

No comments, i already make a reservation for another car with easycar.

Crowded and few cars available when returning the car to the airport. Almost missed the flight.

What I didn't expect was to find that I had been charged nearly 300 euros for additional insurance I wasn't offered and I didnt want. I feel totally betrayed by goldcar and I won't be using them in the future. Their actions amount to fraud.

Booking was as expected

Just like in goldcar, you will pay many times more.

The worst car rental on my life. It is outrageous this company is still legal. They steal you money. They are dishonnest and liars. They force you to pay double for the fuel and they force you to take an insurance that multiply by 5 thé price of the rental.