Their road side assistance was terrible. I will never recommend AVIS to anyone. I had a tire blowout & I was sitting in the car for over 2 hours on a busy highway & no one turned up. Terrible experience.
The car broke down on the road, and we waited three to four hours for a tow truck. The tow truck only took the car and didn’t bring us to a service point to get another vehicle! This was the worst experience ever. Used Hertz twice, and both times there were problems with the car.
Fox pushed to up sell when processing us through by having the agent say we needed to purchase $12.99 per day for the electronic highway toll pass while driving in Florida. The agent said there were no longer any cash toll booths on any toll highway. This was not true…
We declined and we’re nervous about the tolls, after researching the issue and using cash toll booths we felt a lot better about it.
“Good value even if it took me a few tries to get what I needed this time”
About AVIS:7.0/10
There was sweet wrappers in the car and it did not appear to have been cleaned, I had antibacterial wipes so gave it a quick clean inside and got rid of the rubbish , at the desk the assistant tried to upsell the car and it took me a few no thanks to continue the booking, the car drove well and it was easily dropped off at the end
About QEEQ:8.0/10
No price drop so I cancelled and rebooked to get a better deal
“Very good and I will certainly use QEEQ again next year.”
About Thrifty:9.0/10
Very quick and efficient check-in - and supplied an upgraded car as my preferred car was not available.
About QEEQ:8.0/10
Having to change the reservation dates by a few days (due to Covid and flight changes) I tried to amend the booking on-line, but was faced with an increase in the rental cost of some $300. I contacted the customer service number to question this increase, but the agent wasn't able to supply an answer. Hence I cancelled the original booking on-line and made a new booking at the original rental fee!! All a bit unnecessary?
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