SWITZERLAND CAR RENTAL REVIEWS

The staff upgraded us to a new car. We really appreciated it! Overall, the experience was excellent, and we will use this rental company again.

Unexpected charge of 1100 euros with no response for a week

Overall service was very satisfying, and the staff were very polite.

The German-style English was exhausting

Satisfied

They kindly upgraded our car - Thank you Budget !

Great comms and text reminders.

Excellent, great attitude, and they didn't charge extra even though I was 10 minutes late.

Overall experience was good. I got a upgrade to Audi Q2. Unirent is handled by Europe Car.

Very satisfied

Overall, it was pretty good. Renting a car in Geneva went smoothly and I was given an upgrade. However, returning the car was frustrating because they insisted a mark on the wheel rim was my fault. Thankfully, I had photos to prove otherwise. Make sure to inspect the car carefully.

The service was excellent, no language barriers.

Satisfied

We found additional scratches on the exterior of the car. Be sure to take photos and report it to the rental company before taking the car. It's recommended to take a picture of the fuel gauge when picking up the car. We received it without a full tank. We filled up at a gas station about thirty minutes from the airport, and when returning the car, they questioned where we refueled since it was just slightly below full. Showing them the fuel gauge photo from the start changed their attitude immediately. Additionally, during our drive, the Adblue warning light kept coming on. We had to buy urea and refill it at a gas station. The staff said it wasn't necessary, but the warning light was constantly on, and not refilling it could have caused starting issues. If this happens, remember to keep the receipt; we found out when returning the car that you can get a refund with the invoice...

Excellent

Very satisfied

Great experience. We were upgraded from the Ford Focus we booked to a lovely Kia Sportage.

Was informed online that I needed to wait two hours to pick up the car. Immediate rentals at the counter were much more expensive, and after waiting, the car options were significantly different.

Even though I bought full insurance, they still tried to upsell roadside assistance at the pickup point.

More details are needed about the drop off location since the parking areas of Europecar were tricky to find

Good

Satisfied