Overall, it's quite good.

It was not the category I booked; they downgraded the car at will.

Out of three vehicles, two were not available at the correct time and we had to wait an additional 45 minutes. We ended up downgrading to a Dodge Grand Caravan. The staff at the rental company were quite friendly and did not push for additional insurance.

It was a great car. Steady and comfortable. There were lots of scratches here and there. Also the car wasn't totally cleaned when picked up, which I'm ok as there was a notice informing of water shortage in Santa Fe. The only downsides, which are actually quite grave are... 1. The front tires are totally worn out. I always have to continually remind myself of the safety risk it poses to my wife and daughter as passengers. I wouldn't drive a car with such tires back in Malaysia. 2. Not only the front tires were worn out, all the tires weren't properly inflated. Half way on the way to bandelier at some obscure roads, the tire warning lighted up. I had a hard time looking for gas stations that provide air pump as most were out of order. Budget should place safety as the highest priority. We are talking about human lives here.

Qeeq is wonderful. The price reduction guarantee is a life saver. Keep it up Qeeq.

They didn’t have the reserved car