I was scheduled to return the car at 3:30 a.m. and it would have been helpful for the counter to inform me that the airport doors don’t open until 4:00. Therefore I was waiting outside for 30 minutes.
“Generally very good with the exception of trying to claim back the expense of purchasing a tyre”
About Budget:10.0/10
Waited over an hour to pick up car as they were so busy. We had to replace a tyre whilst using it. Customer service said to pay for it and claim back from returns desk - we were then informed that that wasn’t the correct way to have done it because we were from the UK, so they couldn’t do a refund at the time as they would need their main office staff to sort it out. So, at the moment we are $189 out of pocket awaiting a refund hopefully
About QEEQ:10.0/10
Booking with QEEQ was very easy and competitively priced especially with the diamond club
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