Shuttle service for both pickup and return at the airport was very convenient, and the business process was quite clear and standard. However, there was no so-called Chinese service available at all, even after I asked.
The car was in good condition, and there were minimal insurance sales pitches. The rental fee was slightly high. I wanted to rent an MPV, but the staff informed me that the car wasn't ready yet and offered me a Nissan SUV (7-seater) instead. However, when I went to pick up the car, I found it was a Hyundai compact car. I had to go back to verify and adjust, which eventually got resolved but wasted half an hour (angry).
Like: Enjoyed the experience so much I thought about filling in a job application to deliver cars to agency from airport!
The employees were all friendly. Out in the garage and in the office.
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