Very good overall, but as we booked and paid on line before we went some of the charges weren’t explained properly to us ! You could make it clearer about fuel charges and insurance fees. We booked two cars and wanted to add a driver to one , but the guy we dealt with did not listen and added 3 drivers to on and two on the other ! And charged for the extra driver but it was quicker to just go with it.
Communication with the staff at the pickup location was average. Couldn't find anyone in the garage, everything was self-service, and I wasn’t sure how to handle the minor scratches on the car.
The service was professional. Although they introduced additional insurance, they proceeded with other formalities without any unpleasantness after I declined. The vehicle was relatively new and in good condition.
“Excellent value for money exactly what I wanted.”
About Centauro:8.7/10
The counter staff took it personally that I declined to take €84 extra smart cover for damage insurance and chose a €1050 deposit instead. She was very rude with me (Mariana Teresita Di Stasio) when the bank declined my first attempt at paying the €1050 deposit. Eventually we were successful but she really pushed for me to pay an extra damage waiver and was unpleasant. Talking about me to her colleagues in Spanish almost as if I was not there.
About QEEQ:10.0/10
Booking was easy and I would use easy rent cars again.
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