The car rental company is probably smaller with fewer car models, but the car was very new, only around 6000 kilometers. The shop informed me that I would be using the highway and charged me $15 for it. A big plus is that they refunded my deposit within a week after I returned the car, which made me very happy.
We can tolerate waiting in line for an hour to pick up the car, we can tolerate being forced to buy a full tank of fuel, we can tolerate being persuaded to purchase $70 worth of insurance, and we can tolerate being talked into buying a $70 so-called San Francisco bridge toll. But what we absolutely cannot accept is that we booked a 3.6L all-wheel drive Jeep, and the rental company provided us with a 2.4L front-wheel drive small SUV, a GMC, claiming that both cars were of the same grade. This is simply deceiving customers and gave us an extremely unpleasant experience on mountain and gravel road trips. We will never consider this rental company again!
The biggest and really only problem was the entrance for returning the car at Newark airport. It was non-existent.
Missed it. Followed great signage to the general area but nothing when it came to turning in. Very easy to miss.
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