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+52-7449800692
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5232161312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5232161312
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Won’t rent through budget again.

Reviewed: Wed, May 22, 2019
About Budget: 5.7 /10
First we booked an automatic car and when we arrived they said they didn’t have any left. But we reserved it over a month ahead of time. Then, she wanted to give us free upgrade, which just meant a huge car that was Manual, which you don’t need a huge car in Europe. So we finally got her to give us a smaller manual car for a 1/3 of the cost, but we did not receive the adjustment refund yet and we’ve been home for over a week. The car we ended up with smelled like smoke, and then later that night we realized that neither headlight was working and we had no windshield washer fluid. So we had to drive home to our place with either no headlights or blinding people with our high beams. We ended up at a mechanic and getting two new head lights which we didn’t get reimbursed for that yet either. Overall I’m still upset with budget and how everything was handled. I’m hoping we get our reimbursement soon. I won’t book with budget again.
About QEEQ: 8.0 /10
Easy rent cars was great overall. Super easy to book through. We actually booked a car, cancelled and rebooked a different car no problem. Everything was smooth and easy.
Economy | Toyota Yaris or similar

Relevant Reviews on Budget in Italy

Godfery Wheatley

View more >
Reviewed: Sat, Oct 12, 2019
“Rome—Pisa—La Spezia—Turin”
About Budget: 6.0 /10
1. Reserved a Mercedes A-Class but got a Ford instead. 2. On-site, they pushed various insurance products. 3. The return location is extremely hidden and very hard to find. I drove around the airport 6 times! 4. When I had issues at the return location, I called the company, but nobody answered.

Sandy Madge

View more >
Reviewed: Mon, Mar 16, 2020
“Tuscany Rome”
About Budget: 4.0 /10
Returned the car two months ago and suddenly got charged 50 euros. What nonsense. Everything was clear during the return with both parties confirming and signing. What kind of service is this?

Phoenix Brown

View more >
Reviewed: Wed, Jun 10, 2020
About Budget: 2.0 /10
1. The processing office is not located in the parking lot, and no one informed us. 2. The processing time took up to three hours! 3. We were told the reserved Mercedes A-Class or equivalent was unavailable, and only a Mini was available. We didn’t accept it, and they recommended a higher-class Hyundai SUV (forgot the model, a mid-size SUV), which was much more expensive (double the price). We repeatedly asked if there were other options, but ended up having to upgrade at a higher cost. Very poor experience! We booked well in advance and insisted to customer service that our requirements be met, but the outcome was disappointing! What’s the point of choosing a model upfront if this happens? In Vienna, our car was switched to a Volvo, which we could accept. A Mini is hard to drive and too small; it couldn't hold our luggage. Italian service is far worse than Vienna's! 4. Everything else went smoothly.
About QEEQ: 8.0 /10

Ogden Gard(i)ner

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Reviewed: Sat, Oct 14, 2017
“No car available, only various temporary solutions, didn't drive myself”
About Budget: 2.0 /10
Scam! Paid in full in advance but still couldn't get the car! No refund! Staff at the store were rude and sarcastic! Couldn't find any official complaint channels, and our subsequent travel plans were ruined due to this, incurring additional costs exceeding the car rental fee!

View more >
Compact | Mercedes-Benz A Class or similar
Reviewed: Wed, Sep 4, 2019
About Budget: 8.0 /10
Got charged double what I paid on the website by Budget, only found out few days after coming home. Had to make several calls before getting my money back.

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