Excellent

The deposit refund process was very slow, and nobody ever answered the store's phone. Customer service kept saying they would respond, but they never did.

Staff were average during pickup; dropoff was quick and easy

La voiture a été louée avec une très forte odeur de tabac totalement répugnante qui est restée pendant tout le séjour. Nausées à chaque fois que nous prenions le véhicule. Très déçue par que Hertz propose des locations dans un tel état alors qu'il est bien stipulé que ce sont des voitures no fumeur.

Qeeq parfait comme d'habitude :)

As ever , an excellent standard of service from Hertz. We needed to put a second driver on the car and we're a little surprised that we had to commit to the full term even though the second driver was only there for 9 days , but if that's the rules etc etc

The price drop mechanism didn't seem to trigger but we got a great price and service was perfect

The wait time was ridiculous, however I was given complimentary fuel at the end of it so....