Returning the car at Los Angeles Airport was very convenient. There was a slight delay during pickup, so we called and arranged for staff to come. The pickup location was near a hotel.

There was sweet wrappers in the car and it did not appear to have been cleaned, I had antibacterial wipes so gave it a quick clean inside and got rid of the rubbish , at the desk the assistant tried to upsell the car and it took me a few no thanks to continue the booking, the car drove well and it was easily dropped off at the end

No price drop so I cancelled and rebooked to get a better deal

The customer service was excellent at the counter - no hard-selling and a small queue which were things we had previously experienced with other trips. The agent was really helpful and gave advice about the weather and toll pass. The young man who assisted us on the return was lovely too. The car itself was disappointing though, not clean inside, previous customer's paper work was still inside with personal details suggesting the car had not been cleaned, in addition there were food particles in the cup holders. I cleaned everything with anti-septic wipes as we were concerned about covid. There were dents on the driver's door, scrapes on the boot and damage to the bottom of the front and back passenger doors and the trim was hanging off. The car was clearly well used as had 27,000 miles on the clock which is unusually high for a rental car. The car ran well and we had no mechanical problems. We arrived later than expected due to a delay at Heathrow and it was getting dark so we didn't see the condition of the exterior of the car and I was able to clean the interior myself, in addition we had a long drive ahead the next morning which was why we didn't take the car back to change it, if we had stayed locally we probably would have asked to exchange it. It didn't spoil our holiday in any way but we were disappointed with the car's condition

Booking process was easy and from the reviews we felt confident in QEEQ.COM had we needed assistance.

Mucha demora para recoger el auto.

Ninguno

The car was excellent: Up to date Android Auto integration, tremendous fuel economy, autopilot features were spot on. Avis were professional.

Great platform