I rented a 12-seat Toyota Hiace but was given a Hyundai iMax instead, which was very cramped and made for a poor experience. The rental cost for the Toyota Hiace was about 12,000 yuan, while the Hyundai iMax cost around 5,000 yuan, a difference of approximately 6,500 to 7,000 yuan. It felt like a rip-off. My complaint didn't result in any reasonable compensation. It was a very unsatisfactory rental experience.
Had to upgrade as the booked car wasn't available. But there were no issues and we were happy with the upgrade.
About QEEQ:10.0/10
Helped me access booking confirmation as my email account was locked. Very helpful
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Very good hire car experience
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