Enterprise were fine and Phoenix and Raul tried hard to make sure I was happy.
About QEEQ:8.0/10
The platform did what I needed. But I emailed Qeek with a question about if I needed an International Driving Permit for Spain. They responded that I did, though the Govt website said I did not. Actually, I did not need an IDP.
The rental company sent a novice to assist us. He was not familiar with the process, his English was poor, and he kept aggressively pushing insurance, emphasizing that our insurance was from our home country, not theirs. He repeatedly warned us that any scratches would result in a €1700 fine. It was unbelievable and took nearly 4 hours to complete the rental, wasting half a day. I have no idea who will compensate for this loss. I will never use this company again.
The staff provided excellent service. Although we had to wait an extra hour because the previous customer returned the car late, and the car had been damaged by them, it did not affect our trip.
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