Absolutely avoid this Italian company, Budget. They are a rip-off. They push expensive insurance when picking up the car, and if you refuse, they give you an attitude. There's no staff present when you pick up the car. Even though we took photos of numerous scratches when we picked up the car, they were extremely strict during the return inspection and blamed all old scratches on us. They didn't acknowledge the photos we showed them. The damage estimate was shockingly high. Be very careful with this company.

No queue. The clerk asked if I could drive a manual car, I said no. So my reserved automatic Polo was changed to a Fiat 500, which was even smaller than the Polo, had poor power, and was very slow even with the pedal to the metal. It felt like I was downgraded without paying less. The clerk also recommended some automatic refueling service, claiming that the price was lower than the gas station and that I didn't need to refuel the car when returning it. However, in reality, regardless of how much fuel is left in the tank when you return it, the company charges as if the tank is empty. It's a scam.

No problem very friendly

Easy and nice

These people are pure fraud and robbers. I returned the car with full fuel even then these thieves never returned my security deposit of 80 euros. I kept on emailing them but thieves are thieves.

I booked an A class Benz but at the time of arrival, it was not available. they offered an equivalent choice or an upgrade for a minimal fee for a B class Benz I took the B Class Benz which was a good choice.