Caro

Overall, it was pretty good.

The Centauro Star should have more control o ver 3rd party contracts. Especially if the customer has made an error which has a simple solution by amending the contract

The car was virtually brand new with less than 500 miles on clock.Also we booked a Corsa and were given a much better c3

Hiring the car was really easy. The only issue was a really long wait to do the paperwork before car. The counter staff were very helpful but there weren’t enough of them to cope with the numbers waiting to collect. They also spent too long on the hard sell of additional insurance, which did slow things considerably. We already had additional insurance but the staff member still tried to sell us more.

The purchase of the car rental was really easy, the confirmation was emailed promptly and the app was also useful.

Disappointed only 6 people taken in shuttle bus so took a long time to get picked up. Very poor Have cancelled our summer holiday rental with them now on the basis of this slow service. Car was good however and suited our needs this trip