NU CAR CAR RENTAL REVIEWS IN UNITED STATES

I booked convertible, however they told they don't have one. I agreed for a regular Mustang. the only compensation given was the pre-paid fuel tank. The car wasn't in the best condition, especially gearbox.

I have to wait for about 2 hours to get the car. More than 2 other customers in the line cancelled their booking due to the long waiting time.

Like: Good price, good vans
Dislike: Lots of pressure to buy passes for toll roads. Never crossed one.

Fix the check in process. Way to long.

Staff was very friendly, I believe the young man's name was Joshua

Like: It was quick and easy once I made it to right rental company. Names of both companies to similar.
Dislike: Not being familiar with area, I went to another car rental with similar name and waited 45 minutes in line.

The car exterior and interior is dirty. The pick up took 90 minutes. The pick up staff are inefficient.

Hidden location, 2 shuttles needed. Run down shop. Sloppy workers. Poorly lit area outside, where the cars are. Happy with the car though. NU let me wait at checkout in line with people checking in: Made me nervous, because I had flight to catch. Then they only took the keys. Worst: Got billed about $103 extra by mistake. Luckily they refunded it, so I'm happy with the price I paid.

The Car was great, but we had to wait too long for the vehicle. The service at the counter was excellent.