SHOUQIZUCHE CAR RENTAL REVIEWS IN AUSTRALIA

The actual supplier was Europcar. We arrived at 6:30 AM, and there was no one at the airport counter. We had to go to the office outside. (I guess it was because it was Sunday morning, and only Hertz had someone at the counter. Because of this, I will definitely rent from Hertz next time.) We paid half of the fee online and the other half at the store. The staff was not very familiar with the fees and overcharged us. Luckily, I had saved the receipt and got it corrected by showing it to them. When we returned the car at 2:30 PM, a few hours before our flight, no one was at the airport counter again. We had to leave the keys in their designated box. A few days later, they sent us a message asking for an extra AUD 400 for late return. Fortunately, I had taken photos and I'm now waiting for their response. If they continue to be unreasonable, I will fight for my rights. I advise everyone to take photos before returning the car, including the fuel gauge and the car's exterior, to avoid unnecessary issues.

Satisfied

I just don't know when the $100 deposit they deducted when I picked up the car will be refunded.

Overall good, great value for money.

The location was very easy to find, right next to the train station. For car pickup, you provide driver information, get the keys, and the car. I bought full insurance, so just say 'no' to any additional requests from the staff.

Quite satisfied

Acceptable.

Convenient and efficient. Opted for full insurance. Didn't need to use it, which was great (✪▽✪).

The vehicle was very new and clean when we picked it up. The staff at the counter were very friendly, leaving a good impression.

Good

The car was in good condition.

Very convenient and easy to book a car. Not needing to read through a bunch of English terms saves a lot of hassle.

Easy to find right after exiting the airport

Simple and straightforward.

It's okay.

No staff at the airport counter, had to find the parking lot by myself

Excellent and very convenient.

The car was in great condition, very efficient, extremely satisfied!

Great service attitude, short waiting time.

Decent