CAR RENTAL REVIEWS ON AVIS IN ISTANBUL

Quite professional, but the English service involving insurance is not very convenient for someone with average language skills like me.

Very good

My first time renting a car for a long trip left a very deep and unforgettable impression. Everyone was so friendly.

The return location is in a shared office within a repair shop. At 11 o'clock, you need to call someone to come.

This car is really powerful.

Perfect

Overall, the car rental process was quite good. We wanted to rent two SUVs but were given Citroën C4s instead. However, they were brand new, diesel-powered, and performed very well!

Had to wait a while at the branch, but ended up with a BMW X3, so it was worth it. Overall, a good impression of AVIS. Satisfied overall.

The overall service attitude was quite good. The car had run over 30,000 kilometers and was a diesel vehicle. Its performance was decent, and we drove over 2,700 kilometers during our trip.

The car I received was the same as the one I booked. It was very new with only 5000 kilometers. The car was in excellent condition. AVIS's service was quite good, and they did not require a translated or notarized driver's license; I just handwrote my English address for them. The drop-off location was somewhat hard to find, so I recommend noting the route when you pick up the car.

Fast service and simple procedures.

Avis is a mid-sized international car rental company. The prices are relatively cheap, and the service is just acceptable. The car condition is also okay, but not great. This time I rented a Volvo that had only been driven for over 4,000 kilometers. However, the driver's door appeared misaligned when viewed from the outside. I'm not sure if it's because the door is deformed, but it felt fine while driving. The most worrisome part was that halfway through the drive, the tire pressure warning light came on. I checked several times at gas stations and even added air, but the warning light wouldn't go away, which made the journey somewhat stressful and unpleasant.

1. Firstly, when we arrived at the AVIS branch at Istanbul International Airport, we showed our booking contract. The staff printed a pick-up contract that was 693.95 euros higher than our original contract. After a brief negotiation, the staff reprinted the contract at the original booking price but swapped the car for a Ford C-MAX, which is clearly not in the same category as a Nissan Qashqai SUV. Despite the staff's assurances that the Ford C-MAX had more space, it is actually a compact car with much less space than a Qashqai. To avoid wasting time, we had no choice but to accept it. 2. The booking contract stated a price of 5929 RMB or equivalent USD, which equals 693.95 euros. Upon picking up the car, we were charged a deposit of 1173.43 USD. After returning the car, 139.31 USD was refunded, and the final charge was 1034.12 USD. With the current exchange rate, that's 6442.56 RMB or 753.08 euros, which is 59.13 euros higher than the contracted price. Please assist in inquiring what these additional charges are for. Thank you! 3. Aside from the above issues, the pick-up and return process was rather convenient. The car was very new, with an odometer reading of 7180 kilometers, in excellent condition.