CAR RENTAL REVIEWS ON CHIC CAR RENT AT PHUKET AIRPORT, HKT

Good car but slow to pick up

Good

nice new clean car

booking with ease

It takes quite sometimes to get it settle at the counter. The staff assisted was initially not so friendly, after sometimes she's ok.

Booking platform was ok. It shows chic car rent is the cheapest.

Only informed upon arrival that there was no baby seat. Both pickup and dropoff were inconvenient and disorganized.

The counter is at domestic terminal, a bit inconvenient to pick up the car if you arrived at international terminal.

Excellent service, 5 stars given!

The front glass is very dark, so it's very dangerous at night time

All good

Very good service The pickup location is a little bit hard to find The counter is located in the domestic airport not the International Airport

During collection, the car is cleaned, however there were too much gease applied on the car rubber mats.

Price is reasonable.

They didn't proactively contact us the night we arrived. On the return day, we almost missed our flight due to traffic jams and they didn't allow us to return the car at Terminal 5.

the staff were very helpful

the experience overall was good

Counter is at the domestic terminal, need to walk a distance from international arrival hall to that terminal. And need to pass through another security check. Able to locate it thanks to the tourist information counter. Overall is service n car condition is ok.

Fast and easy booking.

Check the car carefully for chipping and damage to the wheels. This company intends to cut off your deposit at the first opportunity.

Unfortunately there is no Chic Car Rental office in the International airport only domestic so does make it more difficult for pickup. Would probably not choose them again unless I was arriving domestic.

Happy with booking process.

The service was quick and friendly at the domestic arrival hall. The car was almost new, a seven-seater diesel similar to a Toyota Prado, with only about 10,000 kilometers on it. Fuel-efficient with plenty of space.

What I loved is that Chic Car Rent gave us an upgrade. Gave us a very nice car in top condition. What was a bit cumbersome was the pick up process. Because we had to wait for someone to pick us up from the international terminal to go to the domestic terminal and do formalities. The pick up process took a lot of time. More than half hour. But, the officials at the Chic Car Rent were very nice people and very helpful and courteous. So, overall I am quite happy. Just pick up process time needs to be reduced.

Very nice. No complaints whatsoever. I cancelled one booking to rebook at some other time slot. And the refund was processed in 1 day flat. That was like wow. I never expected such an amazing speed of refund. You guys are amazing...Everything else was also good. Ease of booking, the choices, the price offered. Just too good. Am very happy with ERC. I will certainly use you guys every time I plan a holiday

we waited for quite sometime for drop off and the fuel level went down one bar but the staff wanted to charge us

Helpful counter staff, no waiting lines.

Please clearly classify MCars and Ecars on your site . I booked 2 Nissan Almera cars from Phuket and ended up getting 1 Almera and 1 Yaris . We were three families travelling together and really had tough time accommodating the baggage . Still don't understand How Yaris/Brio is of same class as Almera in space..

The staff were lazy and had a terrible attitude! The most outrageous thing is that we found out they charged us extra after we returned home!!! This has never happened in all our previous rentals!

There are a lot of ants in the car. Car seat is also stained.