THRIFTY CAR RENTAL REVIEWS IN CANADA

Friendly customer service who took great concern about the distance that the vehicle would be travelling given the weather conditions and upgraded to an all wheel drive vehicle. Thankyou Thrifty!

Very satisfied

Need to be more clear on the GPS device. It’s offered in the original quote so we expected to at least have an option to get one. At pick up no option was given to use a portable GPS device. Our only option was via an app on our Mobile phone device. When travelling we don’t always want to use our data roaming on our phones so a portable device is useful. Nowhere in the quote that it said it was not available. Was an issue at the start when no options given

No. All good

Very good budget car hire

Good easy to use booking system

The car was smaller than expected, but the counter staff, particularly Wanda. Helped us resolve her issue.

The booking was easy, but the car sizes were overestimated. I booked a car too small for my family.

Car upgraded. Nice and efficient staff. Wouldn't allow 2 hrs grace on return so I had to spend extra time at airport.

My new go to app for car rentals.satisfie

Great customer service on collection and drop off.

Very satisfied.

Overall service was diligent and responsible!

The quote I was given for the hire didn’t match what I was charged- I was charged more. When I queried this at pick up I was told it was probably the taxes. It clearly states on my paper work the amount I should pay at the counter and it doesn’t mention anywhere that taxes need applying. I do feel this is wrong as there was a clear list of what was and wasn’t included. Very misleading and disappointing especially as 2 weeks hire cost me more than 3 week hire from Hertz on the west coast.

Price Drop Protector - not sure it even came into play. I do feel I’ve been charged more than I should have been.

The staff member who gave me the vehicle was relatively unbothered about customer service and just went through the motions. Often mumbling through terms and conditions and in particular any additional damage waivers, despite me taking out a full policy through QEEQ so the thrifty policy was not needed.

Very easy to use.

Car was amazing, very sorry to have to give it back!

Booking all great

Very good

The car was not ready when I went to pick it up and I had to wait one hour . The car I booked was not available and they offered to move me into a larger SUV - which I declined as I felt the car was too big . Instead I rented a Nissan Versa which was a good fit for my needs .

모든 스태프들이 최선을 다해서 노력해 주셨습니다. 하지만 차량의 픽업까지 1시간 가까이 걸렸어요.

Very satisfied. I booked a seven-seater car, but after picking it up and loading the luggage, I discovered it only had six seats. I drove back to exchange the car, and the staff were happy to assist.

Long queue, not organised.

Overall it was okay. The car's condition was average, with 10,000 kilometers on the odometer when I got it. The cleanliness was just so-so. The car was cheap, so I didn't expect much in terms of power.

Satisfied

Convenient