There was no Chinese service at both the pickup and drop-off locations. I booked the car for 3:30 PM, but I had to wait at the airport for over four hours until almost 8 PM to get the car. I bought the insurance recommended by the staff, who said that I didn't need to return the car with a full tank. This already made me unhappy. Additionally, they gave me a brand-new car with a very strong new car smell. Especially after being parked and exposed to the sun for a while, the smell inside the car was so strong that I felt nauseous. During our self-driving trip, I didn't dare to close the windows. This rental experience made my family very unhappy during the trip.
Everything was fine and efficient. Only problem is the amount of information you are bombarded with at the hire desk.
We made the mistake of paying for fuel in advance instead of filling up ourselves on return of the vehicle. We were told there was a large difference in fuel prices between Alberta and BC, but this was not so.
About QEEQ:10.0/10
The platform worked well and provided very competitive car hire rates.
it was a pleasant surprise as they had upgraded the car. it took only 10-12 minutes picking up the car. the staff at the counter were super nice.
About QEEQ:8.0/10
the price was excellent and was protected well. only thing is I did not know how to get in touch with Qeeq.com to extend my car booking for another couple of days.
“Réservation facile avec un tarif raisonnable et conforme à nos attentes”
About Hertz:10.0/10
Attente un peu longue pour la prise du véhicule. Attribution dans l'ordre d'arrivée.
Mais nous avons bénéficié d'un surclassement et nous avons pu avoir le véhicule bien plus tôt que l'heure prévue.
About QEEQ:10.0/10
Facile de réserver sur la plateforme avec un choix de catégories de véhicules satisfaisant auprès de différents loueurs. Tarifs intéressant si on réserve très en avance.
Very nice! I initially thought I couldn't rent the car without a translated document. QEEQ's customer service told me how to get a quick translation, and then the rental company helped me print it out, so I was able to rent the car.
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