APEX CAR RENTAL REVIEWS

The staff has a great attitude.

Driving the car was initially challenging since it was larger than what I'm accustomed to, especially considering it was my first time handling such a big vehicle. However, as the trip progressed, I found it easier to manage. Fortunately, there wasn't a lengthy wait at the counter to collect the car, and I appreciated the helpful and patient customer service provided during both the pickup and return processes.

Booking through the platform was a breeze. Compared to other platforms I considered, Qeeq stood out as user-friendly and straightforward, both in terms of pricing and the booking process. I found it easy to compare prices and secure a confirmation reservation without any hassle.

The car was an MG HS model, which is not similar the a Mitsubishi Outlander. It was the worst car I've ever driven. It was lacking in power and the gearbox was poorly mated to the engine, causing it to continuously hunt through the gears. The centre screen occasionally rebooted while driving and was also slow to load. The foot pedals were positioned too far to the left making it actually a little dangerous to drive. Was not happy with this vehicle. Also the photos that Apex supplied of the vehicle condition were of a poor standard. Many existing dints were not visible. Had to upload my own.

It was fine.

Car was smaller than expected.

Very satisfied, free upgrade of the vehicle type, and free child seat. Excellent service.

Very satisfied. They upgraded our car for free and also provided a free child seat. Excellent service.

Pretty good

Quick pickup, no additional upselling.

The staff's attitude is average.

Very satisfied

Besides difficulties with locations everything was perfect

Excellent service

Shuttle pickup location a long distance from airport with bags. Outdoor walk subject to weather.

Rental with Apex through QEEQ while in Hamilton was a good price. But in Wellington I rented with yesaway through Momondo as their prices were better. Now feeling my QEEQ membership may not be cost effective

Convenient shuttle service, just a 3-minute ride to the store with hardly any waiting time. They upgraded us for free to a Nissan X-Trail with only 80,000 km. They don't proactively provide a phone holder, but if you ask, they offer it for free and let you choose your preferred one.

They offer airport pick-up, the car was in good condition, no pre-authorization fee, and I got a free upgrade to an SUV.

Pretty good.

Very good

Excellent

Good Service - quick drop off

Easy booking process

Staff very helpful. We had problems with the Aircon on the first vehicle but this was dealt with effectively but providing and alternative vehicle. Overall very satisfied

We purchased full insurance at the store, so the return process was quick and smooth.