JOHN F. KENNEDY INTL AIRPORT CAR RENTAL REVIEWS

Extremely poor experience. I've rented cars globally over a hundred times, and this was the worst! Avoid this rental company at all costs; it's full of traps!!!

Very satisfied.

When we arrived there was some confusion with what we had already paid to what we were quoted and expected to pay on the Qeeq site. I think this could be a lot clearer during the booking process with Qeeq. Another annoyance was the size of the car we picked up. A Kia Soul is no where near the same size and a VW Passat. However when querying this I was told they were in the same car class. This should be a lot clearer during the booking process. If a car is going to be as small as a Kia Soul we needed to know so we could have booked a car to the size we needed. The biggest delay to our journey was that our child seat did not fit the car we were supplied. The Kia Soul has a built in head rest which obstructed the route for the rear anchor point to be connected. We needed to swap out the car so we could safely fit the car seat. Dollar staff were very helpful and swapped our car. However having to que again and explain the situation meant the whole process took over 90 minutes. As you can imagine adding this time onto an already length journey with a young child caused some distress. We feel there should be some safeguard that car seats fit the car supplied. A VW Passat would have accommodated this child car seat.

Very satisfied

Very efficient

To pick up the car took over an hour and was outrageous.

Service was so bad

Good car Deposit not received after more than 24 days

First time I tried it and found it amazing, easy and most important thing is accuracy of information

We arrived at midnight, and there was only one staff member. We had to wait for 2 hours, which was highly inefficient.

Loved it

The Chevrolet tahoe doesn't have enough space for 4 suitcases and 7 adults as advertised. The trunk is small we folded a chair and had to put luggage on us while driving. On previous trips we had the wagoneer and Ford expidition and they were both better. The front windshield glass was given to us with a small but annoying crack.

I'm very happy with qeeq. This is my third time booking with your site and I'm very happy with how smooth and easy the process is.

Dropping off was not a pleasant experience at all. I had to slightly change my drop off date, to an earlier date, but AVIS wanted to charge a higher rate for dropping off the car early.

Qeeq was a pleasant experience through and through. I saved a lot of money and my booking went through flawlessly.

Overall quite satisfied. The first car was slightly old, and the tire got a flat halfway, but I promptly replaced the vehicle nearby.

Excellent service from a major brand

Very satisfied.

Avis was very nice

Thanks for an amazing app experience

The service attitude was excellent, with smiles throughout the process.

The staff at Kennedy were really polite. I originally booked a car with Dollar, but due to a locked credit card, I had to switch the reservation last minute. I initially reserved a Toyota Camry, but they gave me a Kia W5. I noticed one of the tires had low pressure, so they replaced it with a Chevrolet Malibu. Although I felt the Malibu was a lower tier than the Camry, it was around 4:30 PM and I still had a 5-hour drive ahead to my destination. Because of the language barrier, I just took the car and left. Nonetheless, the staff were very accommodating, checked my order, confirmed I had full insurance, and asked where I was headed to determine if I needed an EZPass. Overall, I am satisfied.

The pick-up and drop-off process was very smooth.

i book a car with loggege space & give me a smol car

Very satisfied