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From Canada
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From Argentina
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From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
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From Peru
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8317608002
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8317608002
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Reviewed: Sat, Oct 17, 2015
About Hertz: 6.0 /10
The staff tried to charge me a one-way rental fee, but I showed my rental confirmation voucher (page 2: Oneway rental fee: included), and that resolved the issue. I believe this shouldn't have happened in the first place. All the charges paid should be detailed in the rental company's system, and renters shouldn't need to provide proof of payment. What if I hadn't printed the complete rental confirmation voucher and couldn't provide the second page? Would I have had to pay the one-way rental fee again?

Relevant Reviews on Hertz in United States

H.S

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Reviewed: Tue, Dec 10, 2024
“楽しい旅行でした”
About Hertz: 9.0 /10
カウンターでも40分ぐらい待ちました。さらに、車の受け取り場所でもさらに30分。スタッフが少なく、車を運ぶのに手間取っていました。 貸出受付の受付時間順に車を持ってきてくれるのですが、その受付カードが10枚ぐらい並んでいました。
About QEEQ: 10.0 /10
ラインでフォローしていただきましたので、心強かったです
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Bonnie Albert

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Reviewed: Sat, Jul 27, 2019
About Hertz: 10.0 /10
The pickup process was very convenient

Osborn Nico(l)

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Reviewed: Wed, Apr 18, 2018
About Hertz: 4.0 /10
They insisted on us buying insurance, saying they wouldn't rent us the car without it. If we didn't know the rules, we definitely would have been tricked into buying it. The translator just translated and didn't really provide Chinese service. They also insisted we had to buy the insurance.
About QEEQ: 10.0 /10

Mortimer Adams

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Reviewed: Fri, Dec 15, 2023
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Pandora Harte

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Reviewed: Fri, Jul 31, 2015
About Hertz: 4.0 /10
Booked a car model domestically but found it unavailable when picking up abroad. They pushed for an upgrade at a very high price. Complaints were ineffective.

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