The line was quite long, it's a popular tourist destination and there were not enough employees.

Large company, excellent service!

The service lady was not enthusiastic and impatient. She was not diligent, I didn't rent a GPS but she included the charge in the bill, $67. Unprofessional, no one knew how to set up the GPS in Chinese, initially wanted to rent but then cancelled. Pushing unnecessary insurance even though I already bought comprehensive coverage.

The car was an absolute dream to drive during our hire period. Initially thinking I needed an suv, but as it turned out the Chevy was an excellent drive. Good on fuel and with enough toys it was an all round solid drive.

Never used Easyrental before and was impressed with its overall service and realistic offers.

They didn't have the car I reserved but they did give an upgrade that suited the purpose I needed.