The overall service of OK Mobility was acceptable. However, the guy who assisted me during pickup took too long. We had a language barrier, and he wouldn't let me use voice translation or contact the customer service. It took a long time to understand the €1050 deposit policy, and he insisted on me spending €69, which directly ruined one of my plans. It was so frustrating! The car rental service counter is easy to find. Just exit the airport and walk to the left. The biggest dark blue sign is OK Mobility.
I really don't understand. Rent for nine days was only 3300 RMB, but they charged me 93 Euros for being one and a half hours late. How is this calculated?! If they charged 366 RMB (47-50 Euros), I could understand, but why 93 Euros? Are they robbing me?
Vehicle was great, counter staff okay, however possibly a 'lost in translation' moment
About QEEQ:10.0/10
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