Easy and a great price

Both pickup and drop-off were very quick. We delayed the car pickup by two hours and correspondingly extended the drop-off, and there were no extra charges. After clarifying the unclear fees, we were not forced to buy insurance. Very professional. When inquiring about a children's booster seat, the customer service was very patient in telling us where to buy one. Great service.

Mucha cola en los mostradores para recogida,y poco personal atendiendo(solo 2 personas). Mucha seriedad como compañia.Atención perfecta,tanto en mostrador de recogida como en devolución.

Ha cumplido todas las expectativas

We had to wait quite a while for pick up for no reason really. The gentleman who served was polite and friendly but the lady was quite rude. There was also 3 drivers I presume who are hertz employees and I felt 2 of them we’re very unprofessional and unpleasant to 1 in front of us. Dropped off out of hours and had no envelope so had to fine pen and paper to write details on and post through.

The branch address on this website is incorrect, and has been so for, I understand, over two years. It sent me to Tweed-New Haven Airport, and the actual address was 1 George St. in New Haven. At least they were kind enough to send someone to pick me up, but really, how hard is it to update important information like this?

I will use this platform again, and have already recommended it to others.

Like: I loved the car
Dislike: Calling hertz on the phone and speaking to the reps I was driving in a massive rain down pour and needed to change location of drop off they could not tell me how far hertz was from hotel I was staying at . Paying more for a different drop off location seems rediculous to me The guy at drop off location however was very nice