JD RENTAL CAR RENTAL REVIEWS IN NEW ZEALAND

Overcharged an extra 130NZD

The car was handed over directly at the airport, very convenient.

Service was good. Someone answered the phone every time I called. Since they were Chinese, it was easy to communicate, but the car was too old.

Very good, the owner is very friendly.

Simple rental procedure, pickup at the airport.

The service is excellent

The company established contact with us while we were still at home and picked us up at the airport to get the car, which was very convenient and fast.

The car was delivered to the hotel a day in advance. They brought both a child seat and a booster seat for me to choose from. Very good service.

The service was excellent. They picked us up from our accommodation, brought us to the rental location, and then dropped us off at the airport. The owner was very enthusiastic and provided local tips on parking and scenic spots.

Poor customer service and attitude.

No professional inspection was performed during pickup and drop-off. The car model was old and worn out. After confirming and signing the return with the customer, they unilaterally requested the customer to pay a cleaning fee without any proof, lacking effective communication and basic respect for the customer. This was a very poor experience.

Picking up the car at the airport was very convenient and probably faster than getting it from the Hertz counter.