AUCAR CAR RENTAL REVIEWS IN AUSTRALIA

Even though the vehicle wasnt the car we booked, it ended up being better as it was more roomy and one of my family members was in a wheelchair so it suited us perfectly. Only thing I didnt like was it was black.

Great value for money

Language was a small problem when talking on the phone. Address for the return is incorrect on the website/confirmation for return, staff member did say to return to collection point but didn't emphasise that it was different to confirmation text. Also staff had no idea where closest petrol station was to refill prior to return....told to google it!

All good. Discount offers are in USD & I am in Australia so of no use!

It was nice to be upgraded to a larger car, however the car is in need of a service. We got the car with the ‘47km to service’ light on. It was clear it needed a wheel alignment when we travelled at 100km/hr. The company said it may take up to 14 business days to return the hold on my debit card but I was pleasantly surprised to see it was returned just 2 business days later!

Great way to find the lowest price car hire!

The car was an older model and its wasn't smooth in driving. The car didn't even have a standard feature cruise control which make the whole journey tiring. I was given Hyundi instead of KIA and that too was quite old and noisy.

Waiting so long in the processing time.

I believe they are one of the most if not the most under rated car rental agency. The staff were friendly and got us going in no time. We were renting for 50days, they went out if their way to make sure we were happy. Significant $$ savings compared to any other agency(atleast 40% cheaper than their nearest competitor ).

Great platform.

Admin fee for the toll quite high compare to others

Very shift people, gave me a big car with terrible cigarette smell then swap that car for big SUV, which is not my use. they push you to get what ever they have regardless of what you have booked. car looks good outside but inside dust and stain/sticky steering wheels, seats, door handle etc.

The car exceeded our expectation. Even though we broke down in a small town, they were really quick to replace the car with a good replacement. It was a quick pick up and drop off service. I will definitely go back to them for my next trip.

The time spending for pick up need to be improve.

Fast pick-up and drop-off process. Quick response to inquiries. Provided necessary information in advance.

Overall, it was great. However, on the first day, we rented a child seat, and the staff member was inexperienced. She told us that the fee would be daily without a cap, which made us worry about the cost over 50 days! We quickly bought one and they delivered it the next day, then told us there was actually a cap. This back and forth cost us time and fuel, and we ended up with an extra child seat...

The car quite old.

Great service! The first car had a transmission issue after 1.5 hours of driving. Aucar sent a mechanic to swap cars very quickly after they were notified. Swap was seamless and car was a higher-end model. Would definitely use their services again.

Good car. Aucar staff check every dented to ensure customers are not victimised.

It's okay. They picked us up at the airport and took us to the car rental location promptly. Quick and efficient car collection and return, all done in a few minutes.

DODGEのjourneyと予想外のアメ車。乗り心地は悪くなく、いい経験でした。ブースターシートの料金はGSTがあるから現金でと言われたが、クレジットカード払いとの違いがよく分からず。帰りは空港ではなく空港近くのホテル宿泊でしたが、ホテルまで快く送ってもらえてとても助かりました。

検索しやすく、予約もしやすかった。 アプリも使いやすい。

All I needed was a car to get from A to B and back. Got a late model stationwagon that was perfectly adequate. Engine was a bit rough around the edges, but for what I wanted and the rate I paid - was more than happy with the car and the service received. And finally a rental car company that uses a camera to record damage pre/post rental. Would happily use Aucar in the future.

Was initially worried - but this transaction went through smoothly.

Exceed my expectation.