The car came with alot of scratches and marks on the body, despite being relatively new with low mileage.
Second let down was that this car’s (Persona) cabin is much smaller than it looks from the outside, the back passenger wouldn’t sit comfortably if he’s taller than say 5.10”.
What I like about this rental company was that they don’t make you wait for pick-up and drop-off. They’re professional, give clear instructions with directions for pick-up (few days before via sms) and when you’re there to collect the car with about almost everything you need to know on local driving.
The car is exceeded I expected. New car only one yr old. Car was excellent condation. The only I m not happy is the deposit for RM1500 is too much. They said only after 3wks will refunded back.
About QEEQ:9.0/10
I m rectified with the Easyrentcars service and booking platform. Easy and fast.
“will not take or recommend Galaxy Asia to anyone.”
About ASIA CAR:5.3/10
i was waiting for more than 30 mins at the counter but no one was there. after calling the customer care, the staff came and argued with us regarding the waiting time. really unprofessional. secondly the car had worms inside. we found like 4 big ones. really disgusting
Found car interior to be very dirty this time around - doors, mats and flooring. Company didn’t seem to have cleaned it after the previous renter. Small cockroaches came crawling out on second day.
“A great experience with Galaxy Asia and their car Proton Exora.”
About ASIA CAR:10.0/10
Staff are friendly and professional. The model that I rent is Proton Exora. I don't have any expectation on the Malaysian basic 7-seater car. However, it's over my expectation. The car condition is great, it's clean and pretty new. When I loaded all luggage and passenger, this small engine 7-seater still capable to handle it well. I shall definitely use Galaxy asia service again.
The counter it’s not easy to find if you came for the first time and the area is hot if you waiting for long time but the process was fast enough and the staff were friendly and fast.
About QEEQ:8.0/10
The price didn’t drop but I like this app it’s easy booking.
The car was as expected but a little out dated with no handphone GPS interface.
I had to wait about 20 minutes for someone to attend to me at the counter when I arrived to pick up the car.
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