CAR RENTAL REVIEWS ON JUCY IN CHRISTCHURCH

Good, very convenient.

The pick-up and drop-off service was quite fast.

Excellent service attitude. We rented the car in Christchurch and encountered an issue in Queenstown. The local Jucy branch provided very thorough assistance. I also really like the relaxed and enjoyable style of this rental company. Highly recommended.

When I was handling the car rental, the staff asked if I had purchased collision damage waiver insurance. I said I already had, but she responded that it wasn't from their company and suggested I buy their waiver insurance. I declined, and the company froze 2000 NZD on my credit card (but the bank notification indicated it was charged). I asked when the amount would be refunded if there were no collisions, and she said within five days after returning the car. I returned the car on April 15th without any incidents. As of today, May 8th, I still haven't received the refund, which has affected my credit limit and other credit card transactions in New Zealand.

The car was quite clean despite being a bit old and struggling uphill, but that's just the car's issue. Next time, I'll definitely rent a more powerful car!

New Zealand has many mountain roads, the car has enough power, and the brakes are excellent.

There were no clear signs for the JUCY Christchurch Airport shuttle bus. The staff were not very familiar with the Zuzu platform and actively promoted their own insurance. They seemed surprised by QEEQ's insurance. I checked, QEEQ's insurance seems to have a maximum payout of 8000.

Service attitude was pretty good, just the car's condition was not ideal and somewhat old.

The staff were very nice.

Got an upgrade on vehicle. Took a while to get keys with all the paper work. They told me I had to drop car with them and get taxi for early drop off.

Tried to change booking over the phone and they said I had to do it online and cancel booking.

Great car rental experience. The car model was more than sufficient for a solo trip. Handled rain and snow without any issues. Although the car was a bit old, it was totally adequate. Recommended.