Waited for a long time, and the car was not ready upon arrival at the store. Eventually, they switched from an electric car to a fuel-powered car but compensated with a free tank of gas, which was fairly satisfactory.
The staff explained everything clearly when we picked up the car. We purchased full insurance on-site, including what is covered and what is not, the type of fuel to use, which number to call in case of issues, and the exact parking spot to retrieve the car.
Our 12-day car rental trip on New Zealand's South Island during the Spring Festival was truly unforgettable. The rental company provided a vehicle in excellent condition. From the moment we picked up the car, it was clear that it had been well-maintained. The exterior was clean with no visible scratches, and the interior was spacious, hygienic, and completely odor-free. The seats were comfortable, adding extra enjoyment to the long journey. During the drive, the vehicle performed exceptionally with responsive handling, precise steering, and quick braking. Whether on city roads or rugged mountain paths, it handled effortlessly. The powerful engine ensured a smooth trip throughout. Additionally, the staff provided attentive service, patiently answering all our questions. Overall, the outstanding condition of this rental car made our South Island trip in New Zealand a reliable and enjoyable experience.
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