Budget Car Rental

Great experience

GOOD

It was OK - we ended up with a Suzi Swift

No customer service phone number was provided. Downgraded vehicle or pay three time the fees to upgrade (vehicle ordered not available) Forget my glasses - Although they inspected the car upsind down did not remind me.

Great excellent service highly recommend

Solamente, que tuve que buscar hospedaje la noche que se hizo la reservación, que porque según tenían que pasar 6 horas desde que se hizo la reserva hasta el momento que se recogería el automóvil.

Cars could be a bit more updated with features.

Shit

Staff member in the office said he would speak to his manager about offering us compensation for the inconvenience . However, no further communication from them was had.

1. They didn't have the car I booked and gave me a lower category car 2. The person at the counter charged me $280 USD for insurance after being specifically told twice that I don't need it or want it. He said it's for a deposit and charged me. 3. The person at the pickup counter kept asking for all kinds of random documents which I've never had to give in my 10+ years of renting cars all over the world.

Exceptional brand new car! Easy pick up and drop off!

Car did exceed expectations for size compared to cost. Wipers freezing was a significant worry. Additionally the tires skidded a few times in the snow. Was a significant worry. That didn’t happen with the exchanged hybrid dodge hornet. The tires and wipers worked well. Both had heated seats. Hornet had a heated steering wheel, not sure if Rogue did. Rogue had far more space overall. A very large SUV. Hornet was more like the RAV4 I initially ordered. I can’t really fault the service desks at all; the people looking after the mechanics of the Nissan Rogue should have done a better job however.

Mostly great. However, they parked cars in the exit of the pickup area, so it was very difficult to pick up the car. We had to find someone to help. Unfortunately, they were unable to remove the blocking vehicles, but they were able to remove a vehicle on the far side which allowed us (with some difficulty) to leave.

トヨタRAV4希望だったが、ヴュイック。最悪。カウンターは行列。スタッフ3名。QEEQで予約しているのにカウンターで再度入力。最悪。 エンジンストップ最悪。 カスタマーセンターとのやり取り、時間かかりすぎ最悪。 再度貸し出しも時間かかりすぎ最悪。 車が無かったのか、洗車前の車を手配最悪。

It’s ok.

Budget are pretty good I buy insurance etc through QEEQ which is first class, be aware that budget like to upsell Also pay by plate for toll’s on the Illinois web site, it doesn’t always work and budget will take payment from your card but it’s not that expensive if they do Remember to take photographs of mileage and fuel level on collection and drop off !!

カウンターでの手続きで日本語の説明文でも良いのでおいていただけるともう少し安心できるかと思いました。

Next time we book a car rental and pay online, I hope the process is seamless, allowing us to skip the queue entirely and quickly pick up the car without any delays.

Amables y empáticos.

車の状態はとても良かったです。 韓国　キア自動車の　スポーテージというsuv でした。安全、運転支援システムも装備されており もともと予約していた車よりも荷室や 後席の足元が広く使いやすかったと思います。