Budget Car Rental

Was a great car (except for the windscreen wipers)! They were extremely helpful in providing suggestions for alternative drop off at airport which made my travel plans much more convenient.

Budget are always graet

The car did have some bumps but apart from that was super.

Staff, loved the vehicle and its process were all smooth and fast.

Vehicle wasn’t in the best condition. However, the price made up for it.

Pickup was a disaster. There was a huge line, and only two guys working. They took forever to check out each customer, and stopped between each customer to talk over the radios. Something was obviously wrong, but there was zero communication to the huge line of waiting customers. It was almost midnight and lots of lucky customers that hadn’t prepaid left the line and went to a different rental agency. To add salt to the wound, the Avis line, right beside us was moving three or four times faster. I won’t be using Budget again.

Reservei o carro para retirada e devolução no aeroporto MCO, mas a QEEQ, unilateralmente, alterou para o aeroporto de Stanford, me causando enorme transtorno para retirar o veículo lá. Por sorte, a funcionária da locadora era extremamente educada e prestativa e alterou a devolução para MCO sem custo, mas os funcionários da QEEQ nada fizeram, apenas disseram que a QEEQ cobraria pela reserva, eu retirando ou não o veículo.

受付ではGoogle翻訳で説明してもらい納得いく手続きでした。返却手順もYouTube動画でわかりやすい。

Car was brilliant,excellent service, overall great experience at a great price

The first vehicle had a puncture in the tire. The replacement vehicle was in good condition, but a little dirty. The usb jack for my cell phone didn’t work so I couldn’t charge my phone in the car.

Hello, Very bad experience with Budjet Serbia! While getting the car they obligated me to pay extra charge of 30Euro for that they called extra hours open office. We got the car around 23.00 while their office is open 24/7 and nothing like this condition not appeared in our contract. After returning the car Budget send us invoice with charging additional 12Euro tax. After writing to the their service for clarification this, they explained this additional charge for returning the car without washing it! We absolutely cleaned inside the car and also the local guy got the car without any notes or claims but washing outside it’s looks like unacceptable demand! I wrote mail to their local costumer service and got very disappointed answer that all described above is like costumer duty. I was shocked from service like this from big company like Budget. I expect help from QEEQ to solve these issues and get a refund 42Euro (30+12) that knowing before renting these unexpected charges, could change my decision to book the car via QEEQ. Thanks in advance, Michael

オイル、空気圧のチェックが必要

Highly recommend Budget. Kind, easily useful service as well.

Staff were helpful. It was not clear that car hire was not based at the airport and the directions for the bus were not accurate so we wandered around the airport searching for a while and then had a 20 min wait for a bus. Unsure if this is a QEEQ or Budget issue.

Helpful staff in Austin. In San Antonio no receipt was emailed to me and also I was not told I was being charged for 2 extra hours. There was some time confusion. Other than that, good.

Over two hours long wait at a stuffy hot waiting room in LaGuardia. No compensation, not even sorry for the long wait. Waisted half a day of our trip.

Car was fine but had a dent in the side which was not mentioned on collection. No go round the car. Very long queue for collection - not what you need after a day of travelling. Staff were helpful and efficient but very understaffed- thus the long delay and limited hand over.

2 hour wait for the car was t great, but Counter staff Desmond handled this with humour and confidence. Well done!

They did a great job and as I am a disabled veteran they drove me back to the checkin counter

Muy amable el personal del atención.