Budget Car Rental with Van

Budget are pretty good I buy insurance etc through QEEQ which is first class, be aware that budget like to upsell Also pay by plate for toll’s on the Illinois web site, it doesn’t always work and budget will take payment from your card but it’s not that expensive if they do Remember to take photographs of mileage and fuel level on collection and drop off !!

カウンターでの手続きで日本語の説明文でも良いのでおいていただけるともう少し安心できるかと思いました。

Next time we book a car rental and pay online, I hope the process is seamless, allowing us to skip the queue entirely and quickly pick up the car without any delays.

Amables y empáticos.

車の状態はとても良かったです。 韓国　キア自動車の　スポーテージというsuv でした。安全、運転支援システムも装備されており もともと予約していた車よりも荷室や 後席の足元が広く使いやすかったと思います。

The car was not correct! I booked and paid for a foord explorer 7 seater or similar but only got a Jeep 6 seater. Not the same and I paid extra for 7 seater! I went back to ask the budget cars rep and he said it was a 7 seater. But it was not and they would not check it over and said there was no more cars. We had to then pay for uber trips for the 7th passenger! This is no acceptable when I booked well in advance a 7 seater for 7 passengers.

The car met and exceeded all expectations....despite the issue with the tires . We were satisfied with what was booked for us

The car was fine however we needed to wait for over 2 hours to pick up the car - this is shocking amount of time wasted especially with the 8 months old baby. The waiting time was probably the worse thing about the whole experience. Everything else was very good.

When I arrived they tried to put my into a mini van claiming that was the only vehicle they had. After reading similar reviews I told them that the van was not acceptable, that I had paid for a SUV and that was the vehicle I wanted. Miraculous that they were able to find a SUV parked next to the other 11 SUVs on their lot!

Error en factura en número de km, se ha mandado incidencia.

Just they take a deposit and not yet refund

It took more than 2 hours for my car to be ready. No notification beforehand that I would have a delay. When I tried to adjust the pick-up/drop-off time, the responsibility was put back on me to amend and reverse the additional charge.

Tiempo de espera en la recogida del vehículo

The didn’t provide the car I booked (received seat aroma) The storage space of the car given was smaller then the car selected during booking. They weren’t able to provide the booked model and/or change the cargo had to work with what we got. Also due to limited staff check out process took very long

The queue at Budget was long and the customer service agent gave me the wrong information on e-toll charges. I asked him whether it was possible to pay cash at the tolls and did not get an answer. He just told me each time I passed through a toll I would get charged USD 9 plus twice the toll charge which I later found was the wrong information. Then they gave me a car which was not there. The parking spot we were told to go to to get the car was empty. We were then offered a truck which I refused. Finally, a car was just brought back and we were offered that car. The petrol gauge was not full. The needle was below F, but the budget agent kept insisting it was full. Finally, she agreed we could return the car with the petrol tank 7 eighths full. We then tried to get out of the budget car park but were refused by the staff making the exit as the car allocated in the system was not the car I was given. Do I had to drive back to the admin office to sort this out. I was not impressed with Budget.

Trop attente pour récupérer véhicule 1 heure.. et déçu par véhicule

The staff was very helpful on both sides. No issues with the process. Nice hybrid car. It made for an easy trip.

great service! car was fully charged, I drove only to downtown and back and returned the car with 74% of batery which was completely for free! you can use 30% out of 100 for free and wil not pay if % at return is more than 70

SUPER long queue at registration desk @BOS 30people queueing, only 2staffs serving. i have to stand in the line for almost 1.5hours

After reading the Budget reviews, I was a bit concerned. I have to say on arrival it was a very pleasant experience with helpful and friendly staff. The car was what we expected in size and fitted our luggage perfectly. I would definitely recommend and will be using again.

Everyone was very helpful.

Did not use the QEEQ reservation but made another even though I presented the QEEQ documents. Got charged double.

Horrible expérience avec Budget. Aucun véhicule de disponible. On ne reconnais pas la réservation. Le conseiller veut démarrer un contrat avec une autre cie. Nous sommes incapable de rejoindre QEEQ pour parler a un agent. Il nous charge plus cher pour la nouvelle réservation. Nous finissons par devoir accepté en l'absence de communication avec QEEQ et la confusion totale dans le dossier. Nous commençons le voyage totalement stressé.

Todo bien x el ente carros nuevos y personal demasiado amable

My previous rental experiences from Budget were very good, however this time the model / brand i booked was not available. instead of upgrading my booking to a better model they gave me a smaller car for the same price.

היה מעולה

El coche estaba bien ,

All good as above

I've booked Corolla n got a similar one Kia which i felt was a downgrade and the car condition was not the best...right side of the car had lots of scratches and dented and the lady at newark was super gruchy, not friendly at all. However, return at Albany Airport, the staff was much more helpful and friendier

The car was good, got an upgrade for a 4WD car that was important because of the very bad weather conditions during the rental.

Budget was great. Very accommodating when I was a little late for my pick-up.

Staff at pickup counter are very helpful. But the reverse sensor of the car is malfunction.

Staffs were extremely helpful. Car is in good condition.

Did not have a suv gave me a jeep instead which was ok , not very new model but worn very helpful lady on desk

We waited over an hour to get our car. It was the longest wait I have ever experienced. When you return the car, the attendant would barely talk to me. I would like confirmation that the car has been inspected and that is is satisfactory.

A mess at pickup. I went to the spot assigned to me and someone was loading the car I was assigned. A service person had changed car and given him "my" car. So I was given another car and had to eait for updating the system. Also they charged almost 300 USdollar for "fuel service". I rented "full to full" so this is a plain scam.

Budget didn't have any compacts, only large SUVs and sports a 2 door convertible. This was what was offered, so managed to make it work with two large suitcases. If you where really wanting a compact (size or extra seats) this wouldn't have worked for you

Todo perfecto

We were charged an additional 300 USD for some reason.

Smooth process from booking, pick up to delivery!!!!

Very good

הכול היה מצוין

The car was very good. pick up time was slow to to queues. the service staff were not friendly when we told them we didnt require any upgrades or extras. Budget provide additional spouse driver free of charge which is very good.

Nightmare. Never again. Get some more staff at the counter. The staff was super lovely and managed so well considering everyone was so angry at her

Car was good (infinity qx80), but not what I irdered

They always try to upsell you into a different car to the one that was booked.

We ended up with an electric car, my first ever experience, and was absolutely wonderful. An excellent experience overall. Thanks budget!

Smooth and easy

Booked car was not available. Replacement was an ‘upgrade’ but was suitable. Long wait times to pick up seemed common.

The car was slightly bigger than expected and in very good condition. Nice to drive. Counter staff were very helpful and got us on our way promptly.