DUBAI CAR RENTAL REVIEWS

It was okay. Surprisingly, the Accord didn't have automatic headlights. I got fined 900 for not turning on the headlights after leaving the airport at night.

The rental process is quite convenient. The store will ask if you want to buy insurance; you can tell them you already purchased it during booking, so there won't be any additional sales pitches.

Very good

Quite satisfactory

1. They aggressively pushed insurance, ignoring me when I declined. 2. After leaving the airport with my luggage, it took over ten minutes to reach the Car Rental location. Guests renting from other companies got their cars within around ten minutes, while we had to wait 50 minutes as the staff went out to get the car. No one attended to us during this wait, and if I hadn't asked or pressed, who knows how long we would have waited. Terrible service. I've rented cars in many places across Europe and America, and usually, it takes no more than 20 minutes to get the car. This company's service in Dubai was atrocious.

Very satisfied

Very good, responses were very prompt! Although the actual vehicle delivered was different from the one ordered, it met our needs so it's fine. There were no unexpected charges, and the deposit was returned in about two weeks. You can check for any fines on the Dubai police website.

Not good, overcharges

They provided a JAC vehicle, which was really difficult to drive.

Pretty good

It's okay.

Great rental company

Pretty good, I often self-drive, and you can pick up the car at T3.

Excellent

Average

The car pickup process was quite slow, taking at least 40 minutes for paperwork. Returning the car was faster. They switched my car to a JAC S3; I'm not sure which model is better. Paid 52.5 AED for parking fees. Refunds take a month and I'm unsure if there will be further charges.

The staff were very friendly and patient

Overall satisfied, and the price is very reasonable. However, I suggest improving the renewal terms, as extending by one day costs three times the original rate.

Very good, very satisfied

Easy to find