CANADA CAR RENTAL REVIEWS

The price quoted was not what I was charged. Alamo claimed qeeq made a mistake

All met our expectations, straight forward process.

Easy to use

Was simply perfect.

It was a surprise to discover that the car I had carefully chosen was not available, I am not a car expert - and when alternative cars were offered that I had never heard about - and discovered that they were either too large or consumed too much fuel (compared to the one I was hoping to pickup) - I wished that Alamo had a option for the people waiting in the disorganised queue for 90 minutes to see a list of cars online they could see were available and reserve them … because this would Surely have reduced the length of time to process people (it seemed painfully slow).

QEEQ are awesome.

The guy at pickup was in a rush... He asked me for a 1k deposit for tickets and tolls, whrn I asked about it he just told me that and I had to ask him to please explain if I'm paying for it... He was a little too unenthusiastic... I didn't like that. Other than that, the service is ok.

Need to be more clear on the GPS device. It’s offered in the original quote so we expected to at least have an option to get one. At pick up no option was given to use a portable GPS device. Our only option was via an app on our Mobile phone device. When travelling we don’t always want to use our data roaming on our phones so a portable device is useful. Nowhere in the quote that it said it was not available. Was an issue at the start when no options given

No. All good

運転しやすい小さな車がよかったのですが予約したより大きな車で運転しづらかった。 ガソリンが満タンには入っていなかったのですが英語が苦手で説明できないので泣き寝入りしました。

予約はしやすかったです。 値下はありませんでした。 質問した時に翻訳機能を使っての回答だとこちらの質問が伝わらないのかありきたりの返信しかこずかなりイライラしました。

Very good budget car hire

Good easy to use booking system

Not at all

Hidden charges (out of province fee of $50 per day / rental car insurance fee of $10 per day) plus others more than doubled the initial hire fee. Terrible & deceitful tactics designed to gauge the customer without any other option really of changing to another provider. NEVER USE AGAIN!

Additional charges need to be more clearly stated at the time of booking.

Had to wait at the terminal as the staff had issues with entering the details of a uk license ont othe system & asked us to return to the airport in the morning to sort out. They also paid for our taxi back to our accomodation. We were then also given a free upgrade so i have no complaints about the process.

Just disappointed on not supplying a vehicle with a sat nav.

今回、Alamoでレンタルした車は、清潔感があり、外観や内装の状態が非常に良好でした。カウンターの場所も空港内で分かりやすく案内されており、手続きもスムーズで待ち時間が短く快適なスタートを切ることができました。返却手続きも非常に迅速で、スタッフが車両の状態を確認し、短時間で完了しました。特に、スタッフの対応が親切で質問にも丁寧に応じてくれた点が印象的でした。

QEEQ.COMを利用してレンタカーを予約した際の体験について、非常に満足しています。まず、ウェブサイトの使いやすさが際立っており、車種や価格、保険オプションを簡単に比較できる点が便利でした。特に、フィルター機能が充実していて、自分に合ったレンタカーを迅速に見つけられたことが好印象でした。

Great service and clear communication from Zaharia (guy from India or Pakistan) - very charming and smooth service

I don't know if it's Dollar or Qeeq that's to blame but one allowed us to book a car that we were then told we would not be able to hire because it didn't have snow tyres. Given our rental was covering 1st Oct onwards and it is law in the parts of Canada we were in that snow tyres are on the car from 1st Oct I think it's unacceptable to rent someone a car that isn't legally drivable. We had to pay an extra £90 at pickup that we were not anticipating. This isn't really acceptable.

The vehicle's compatibility with mobile devices and the connectivity of the associated application were unsatisfactory. Tesla's functionalities are predominantly managed through a mobile device and Avis didn't accept to add me as a driver.

The quote I was given for the hire didn’t match what I was charged- I was charged more. When I queried this at pick up I was told it was probably the taxes. It clearly states on my paper work the amount I should pay at the counter and it doesn’t mention anywhere that taxes need applying. I do feel this is wrong as there was a clear list of what was and wasn’t included. Very misleading and disappointing especially as 2 weeks hire cost me more than 3 week hire from Hertz on the west coast.

Price Drop Protector - not sure it even came into play. I do feel I’ve been charged more than I should have been.

All ok

All good

car was new which is great and there are options to choose from too

車は非常に良い状態でした。

分かりやすいアプリです。