The night manager was very kind to upgrade our vehicle to a nicer car. However, because of the late hour of pickup no one walked the car to check for exiting damage, which there was on the front driver side of the car. I called to report the damage to corporate and even had to take the car back to the pickup location because no one would answer the phone at the lot. Upon drop off the Hertz Rep acknowledged that the damage was preexisting and note it accordingly on her held held device.
Like: new car with only 24K miles done. Good service, i was in & out within 20 min. Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
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View more >Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.