As a whole it was OK and I'd probly cut out the middle man and book direct to save any confusion

The service attitude was perfunctory, and they forced you to buy full insurance, costing an extra 1,000 yuan. They wouldn't give you the car if you didn't buy it. Beware!

Although a bit slow, it was very good.

The store pushed for insurance sales, and after I refused to purchase, they maliciously nitpicked when I returned the car. I picked up the car at night, the lighting was dim, and they only prompted to check the body, not the rims. When returning the car, they claimed there were slight scratches on the rims and maliciously demanded 260 euros for compensation. The scratch was less than 2 cm and it was unclear if it was caused by me, but they still made me pay. This car rental company is maliciously targeting Chinese consumers.

Good attitude

Overall an easy experience, I paid £125 for a full tank of full and got £41 refunded despite using just 1/2 a tank, which was the only real negative. Shame the French Car in Spain spoke in only German as we speak, English, French, Spanish and Portuguese but not German therefore were please we took a sat nav with us that we could programme.

We paid as expected, OK RENT A CAR tried to get us to pay extra as we were told they would for additional insurance, even though the car is insured rather than the driver like in the UK. I am happy with the price paid and the instructions I received from the booking.