CAR RENTAL REVIEWS ON ALAMO AT TORONTO PEARSON AIRPORT, YYZ

No waiting time, enthusiastic and patient, quick and simple process. Excellent!

Great! Very quick! No cumbersome procedures! Very satisfactory!

Easy to borrow and change cars, but the fee details are unclear.

Good, convenient and fast.

The service is efficient and responsible. The vehicle is very new and we are satisfied.

The service is very patient, but it's all in English. Luckily, I had a friend there to pick me up, which solved everything smoothly. If you don't speak English, it could be troublesome.

They have many service centers, and I saw many foreigners renting cars from here. The service attitude is also good. I will rent a car from here next time.

There was no line when picking up the car, it was very quick. The staff member was a friendly Black man. There was no hard-sell during the process, just pick up your car with your card. The person handing over the car was a very nice White girl who upgraded the car for free, and she was very patient with the three car changes. Overall, I have a good impression of the ALAMO branch in Toronto.

Simple and efficient

They provided a Nissan Sunny, the car was new and very easy to drive.

Quick service, good car condition. They tried to upsell an upgrade, fuel, and extra insurance, but I declined. Overall, a great impression.

Very convenient, and the car is in good condition.

The company is located in a corner. They will try to sell insurance and other products. When picking up the car, they will offer the less desirable cars first.

The staff was very patient.

Very good, right at the airport, affordable.

This is my first time renting from this company. The car was in excellent condition, and the staff was very friendly.

Though the store is small, it's quite convenient.

The pickup and dropoff were very fast, and the staff had a good attitude, but the car's condition was not particularly good.

The counter staff had a great attitude and didn't try to upsell insurance. After seeing our order, they reminded us of the current insurance coverage we had purchased and just asked if we needed any additional insurance. They also asked if we needed DPS and a child seat (since we had a 6-year-old child, though we had already brought our own child seat). The car was handed over to us by a friendly young Black man who thoroughly explained how to use the vehicle. We had booked a familiar Toyota but received a Chrysler C200 instead, so we needed some extra instruction. When we returned the car, the fuel was not full, but the charge was reasonable and the process was extremely fast. Very satisfied with Alamo's service.

Perhaps due to the comprehensive insurance, pick-up and drop-off were quick. The staff were very friendly.