CAR RENTAL REVIEWS ON AVIS AT LOS ANGELES AIRPORT, LAX

too long wating time

Very satisfied

Overall collection service very poor. Wait at airport for transport = 15 minutes. Wait at counter for car = 60 minutes. Car allocated had only small amount of gas - wait to exit LAX rental area = 30 minutes. Overall over 2 hours to collect car

Satisfied

Quite satisfied.

The overall service was quick and efficient, typical American style. No dragging, great job!

Very good and slick operation at LAX

Easily the best booking platform for car hire

Maybe because I picked up the car early in the morning, the process was very slow. But fortunately, I wasn't in a hurry.

Very satisfied

Quite good

Poor experience. I asked the shuttle bus driver which terminal to go to when boarding, but the driver's announcement was too quiet, causing me to miss my stop. The driver did not ensure that passengers alighted at the correct spot, and we ended up circling back to the rental site. I missed my flight. When I asked the driver if I had missed my stop, we were already back at the starting point. The driver said I should have sat in the front row to hear the announcements. Missing my flight was an incredibly bad experience!

Don't buy e-toll, it's too expensive at 12 dollars a day.

Very satisfied! I booked a CAMRY, but I got a RAV4. Waited in line for 20 minutes. The car was very new and clean.

Avis in Los Angeles was the worst car rental experience I've ever had. Avoid if possible. Long wait times and deceptive customer service.

The car rental company's service was pretty good, and there were no upsells during the pickup.

It's okay

We agreed to pick up the car a bit earlier and return it on time, charging by the day. However, when returning the car (because we picked it up two hours early), they charged us for two days, which seems like a clear case of malice.

Simple procedure

Satisfied

Very good.