EZU CAR RENTAL REVIEWS

Overall very good, no unnecessary hassle, and they remind you of important things. If you have any issues, they respond promptly to phone calls.

Everything went smoothly. A staff member picked us up at the airport to rental car location

Was 1st time but everything went relatively smoothly

Extremely friendly and helpful staff. Excellent experience, highly recommend & will definitely use service again.

Easy to use.

Excellent service. Very happy. Thank you!

Very good. Thank you!

First time using, and also the last time.

It's okay, quite attentive overall.

1. Spacious 2. Not a saving fuel Car but it is expected 3. Easy to manage

Smooth and Customer oriented. And most of all i can Find cheaper spacious Car for five of us

The actual situation did not match the description, and UnionPay cards were not accepted.

Overall service meets the average standard. The car was clean and in good condition. The rental company is a local small business run by Chinese, but the service was slightly pushy and a bit arrogant. Overall evaluation: market average, could choose again.

EZU Duplicate charge my rental fee, after call to QEEQ customer service and EZU, got refund. But give me a bad experience and waste my time during travel.

Very good as usual !

Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.

Lovely staff at EZU - thank you.

Car was perfect for our holiday.

The service attitude was very good.

Excellent

I booked a Toyota Yaris, and I can understand getting a car from the same category, but giving me an old Tiida with over 160,000 kilometers on it is unacceptable. Plus, it had three regular tires and one spare tire, and the accelerator was very loose. What's worse, by the end of the rental period, the brakes also became loose and I had to press them all the way down to stop. Initially, I requested a car change via WeChat and got a reply after 4-5 hours saying that there were no available cars for a swap due to high demand. I will definitely not rent from this company again. An additional $50 was charged for after-hours pickup. Which rental company charges extra for that?

The car was great, I only needed a small car as I was by myself, it drove well and great fuel economy picking up was easy as was the drop off

Very satisfied, excellent service attitude.

Good service. Car on the older side.

Ease of booking.

Small but very efficient company

Easy booking process