THRIFTY CAR RENTAL REVIEWS IN AUSTRALIA

For short-term rentals, I recommend upgrading to an electric vehicle for a great driving experience! They also offer a charging service at a rate of 0.8 per kilowatt-hour, which is fairly acceptable.

Did not provide the car as per the contract and charged an extra 375 AUD for a different car.

Overall satisfied, but they spent a long time promoting insurance at the counter.

Highly satisfied

Excellent

Excellent service

Pretty good, the car is also easy to drive.

Picking up and dropping off the car was very smooth. Driving within the national park was very convenient and free. However, be sure to check if the pre-authorization is refunded. In my case, the pre-authorization was wrongly charged despite paying the full rental amount upfront. It was only resolved after QEEQ customer service rechecked it. The car's condition was average; the backup camera was broken, and the car had several damages when picked up. Make sure to record a video!

Satisfied

Overall, pretty good

We had difficulties with starting the engine so many times… the condition is not good.

Overall satisfied. One tire was underinflated, so they replaced it with a Skoda.

The car was great to drive, very clean. I just took some photos and uploaded them.

Satisfied

The overall service was okay, but there were only two staff members at the counter, leading to long wait times.

Very satisfied.

The service was okay, but they couldn't guarantee the same car model as booked. I reserved a Prado, but the staff gave me a much smaller car, claiming it was even bigger than what I booked (without mentioning the model he saw). I was shocked when I saw it. I emphasized that I booked a Prado because we had a lot of luggage for 5 people. The staff said there were no cars of the same class available and gave us a Nissan X-Trail instead, which felt at least one class smaller than the Prado. We barely managed to fit 2 large and 2 small suitcases.

Very convenient

Great service, very friendly staff, and convenient pick-up and drop-off.