BUDGET CAR RENTAL REVIEWS IN SPAIN

Car broke down after 3 days. Budget made us pay for insurance that we already purchased with Qeeq. They said the qeeq insurance was not valid.

Booking was good. Paying for insurance twice (once when booking with qeeq and second time at budget counter). Budget would not accept qeeq insurance package and would not allow us to take the car without their insurance.

El dependiente trató de venderme servicios que no necesitaba según mi opinión engañosamente

The original model was an electric 5-door with a large trunk. On site, they said the same class of electric car does not have 5 doors. How can it be considered the same class if it doesn't have 5 doors? The staff said I would have to pay an extra 90 euros to upgrade to an Alfa Romeo or 60 euros to switch to a gasoline 5-door car. Whether electric or gasoline, the Fiat 500 is the cheapest model with the least space. How can it be considered the same as a 5-door car? Additionally, I checked the new electric Fiat 500 in recent years should have a range of over 400 km when fully charged, but this car showed only 200+ km at 96% charge. Clearly, the rental company deliberately bought the base model battery. After a round trip to Mataro for a meal, it had only about 40% left, so I had to pay an extra 28 euros for electricity. Furthermore, if not contested, the electricity cost is calculated as if it was 100% charged, not 96%. Even more absurd, the first car only had 81% charge. Be cautious when renting an electric car from this company and inspect everything thoroughly, including body scratches. The car checklist was also inaccurate, and if you're not careful, you might get charged for any damages when returning the car.

So good car fiat 500x very clean and very nice staff I liked all of this renting company

Very good app and easy for using

The staff turned cold as soon as they saw I was Chinese, and didn't want to say a word.

Very good

I chose to pick up the car at the airport, the store is right at the arrival hall.

Overall a very good experience

Aunque el tipo de vehículo es referencial, si es una SUV, no deben cambiarla por un automóvil.

Turned up to budget greeting was great. Car exceeded expectations audi a1

easy booking very informative

Very satisfied

Todo bien. Un poco pesados con la venta de seguros, pero es normal

Todo muy rápido y muy fácil

My bag was stolen while handling the rental procedures at the airport location. There were no cameras.

Rápidos y profesionales. El coche que me dieron era de categoría superior al contratado por no disponer del inicialmente reservado

Sencillo y fácil de reservar

Efficient

Efficient

Excelente

Excelente

No comments.

Easy to use the website.

Satisfied

Though originally I wanted an Aygo to park it easier, they were so kind to upgrade me for free to Seat Arona. The car was perfect, very pleasant to drive, though actually I did not need that because parking easier was more important. Anyway, really positive experience, greatly recommend Budget Valencia Airport Office. Staff is great, they are pretty quick.

The return service was acceptable, but the pick-up in Madrid was problematic as we arrived at 12:30 AM and no one was working. The next day, they gave us a hard time and refused to accept a Chinese credit card for the deposit, wasting hours of our time. It was a terrible experience with very rude staff.