CAR RENTAL REVIEWS ON HERTZ IN AUCKLAND

Reviewed: Wed, Jan 17, 2018

About Hertz: 10.0 /10

The service was excellent and wonderful.

About QEEQ: 10.0 /10

Julie Maltz

New Zealand

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1 days rental

Reviewed: Tue, Sep 12, 2017

About Hertz: 10.0 /10

The car was almost brand new, awesome!

About QEEQ: 10.0 /10

Geoffrey Fanny

New Zealand

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1 days rental

Reviewed: Tue, Mar 27, 2018

“From Auckland to Tongariro for a Hike, Returning via Rotorua Airport. Only for Hiking to the Volcano”

About Hertz: 2.0 /10

They don't even deserve one star. It's a complete scam. I will never use this rental service again. Anyone who books a car may arrive a bit early to complete the process, yet they charged me over 600 RMB for just four minutes without informing me. It's extremely infuriating. The Chinese staff there would do anything for a commission.

Gene Albert

New Zealand

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1 days rental

Reviewed: Tue, Feb 27, 2018

“Two Days in North Island, New Zealand, Then Fly to South Island”

About Hertz: 6.0 /10

Very slow and extremely inefficient. There were only two people ahead of me in line, but it took over half an hour. The lady said they were too busy today. Let's see how this efficiency works in socialist China!

About QEEQ: 10.0 /10

Evangeline Den(n)is

New Zealand

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1 days rental

Reviewed: Tue, Apr 25, 2017

“Auckland Pickup, Hamilton, Waitomo Glowworm Caves, Rotorua, Taupo, Wellington, Returned Car and Took”

About Hertz: 6.0 /10

The Chinese staff at the Auckland city pickup location gave a biased explanation about the full tank, leading to misunderstanding. I didn't know I had to purchase a full tank when picking up the car. I thought I just needed to refill the amount used when returning. I returned the car with more than 80% fuel, but they didn't refund anything. This method is deceptive as the car rental company always benefits since no one uses up the entire tank.

About QEEQ: 10.0 /10

Antonio Lancelot

New Zealand

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1 days rental

Reviewed: Thu, Oct 18, 2018

“North and South Islands of New Zealand”

About Hertz: 10.0 /10

As expected from a top international company, everything was well-organized and the service was excellent!

About QEEQ: 10.0 /10

Elliot Strachey

New Zealand

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1 days rental

Reviewed: Thu, Feb 21, 2019

About Hertz: 8.0 /10

It was okay, but there was a long queue when picking up the car, waited almost an hour to get it.

Carl Hobbes

New Zealand

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1 days rental

Reviewed: Thu, Dec 20, 2018

About Hertz: 6.0 /10

It's okay.

Roxanne Bacon

New Zealand

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1 days rental

Reviewed: Sun, Oct 14, 2018

“From North Island to South Island.”

About Hertz: 6.0 /10

The Chinese-speaking staff had a poor attitude. Always pushing for additional insurance.

About QEEQ: 10.0 /10

Jane Pullan

New Zealand

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1 days rental

Reviewed: Sun, Aug 6, 2017

About Hertz: 10.0 /10

I just completed this review after booking my New Zealand trip again. This was my best car rental experience abroad.

About QEEQ: 10.0 /10

Phyllis Morgan

New Zealand

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1 days rental

Reviewed: Sun, Aug 5, 2018

About Hertz: 8.0 /10

It's acceptable.

Helen Emerson

New Zealand

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1 days rental

Reviewed: Sun, Aug 27, 2017

“It's okay”

About Hertz: 8.0 /10

Good

About QEEQ: 8.0 /10

Hyman Wilde

New Zealand

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1 days rental

Reviewed: Mon, Mar 18, 2019

“Around Auckland”

About Hertz: 6.0 /10

Not the reserved model, but an older Korean car

Milo Galbraith

New Zealand

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1 days rental