BARCELONA CAR RENTAL REVIEWS

We rented a Mercedes V class and the lady at the counter did not pre-warn us that we have to re-fill Ad Blue for diesel cars. We ended up have to fill up Ad Blue on our own.

Easy to use, will definitely rebook via Easyrenters.

The car that I rented was nice (Jeep Compass with about 30K of mileage), clean inside-outside. Fast pick-up, I bought additional full insurance for normal price (you can bargain about price at the counter). I was fully happy with AVIS. Highly recommend PS: we rented a car for 4 pers. + 3 luggages + 3 snowboards and 1 Ski.

Poor service if you don’t pay extra 18€ to be treated as a client.

Машина чистая, новая (пробег около 13 тысяч), без повреждений. Всё прошло отлично.

Centauro in Barcelona is not able to handle properly all bookings in effective manner. Pick-up times are more than 2 hours although it is known at what time clients should arrive. At the Drop-Off it was not possible to close the contract as there was a mistake in the system (manager inserted in the system that more kilometers were used than agreed). The car was unfortunately robbed and glasswindow broken. Centauro have not provided any explanation about the price of the new window that seemed to be at least twice higher than market price. Insurance details were not explained at the pick-up.

Low prices without proper explanation attract clients for companies like Centauro.

Stay sway from this company. Price is cheaper, however the experience at the rental place is terrible. 1. Good luck to have find the shuttle once you are at the airport. Then, it is not coming every 10-15 min, but more like every 30min or more. It took us over 1hr from when we got our luggage 2. You finally arrive at the rental place, take your ticket and be ready to wait for your turn. Another 1 hr 3. Car was great 4. Drop off. Be ready to also spent time returning the car and wait for the shuttle. We almost missed our plane. Plan at least 2-3h 5. I would pay a little more and rent from another company

I arrived near closing time, there where more then 10 people and each person took 15-20 minutes to process. Despite the large queue only one employee remained and all the others left without caring about the customers. I had to weight ~2 hours until I got my car. The car itself was new, in great condition and I had no other issues with the company.

Personnel ne parlant pas français; désagreable et impose des frais en plus car la credit de paiement soit disant indique débit et non credit. prix de location qui triple voire quadruple le prix de base déjà débité lors de la réservation par internet. ARNAQUE ARNAQUE ARNAQUE

I pay for all insurance and for gps in the end of drop off thay charge me moer 35 euro for gps and insurance its not ok

Pick up was unacceptably long and the staff not nice

1. When picking up the car at the Barcelona airport branch, Mr. Giovanni clearly stated it was a pre-authorization and confirmed the insurance proof provided by Car Rent Deals, but he still charged for insurance. It felt discriminatory and unfair. I recommend recording conversations as proof. 2. In Porto, Portugal, our car was broken into and luggage stolen. We made numerous calls to the number on the business card requesting a car replacement, but we were continually told to return to Barcelona airport to exchange the car. We had to drive with a damaged car for 90 minutes to Vigo airport in Spain to try and get a replacement. 3. When returning the car to the Barcelona branch, the counter staff shrugged and said the system was down, unable to confirm any issues or provide any documents, leaving us with no choice but to leave due to our flight check-in time. 4. After returning home, I found an additional 150 euros charged on my credit card statement beyond the rental agreement.

Nice car. Difficult to find drop location in Barcelona.

worked fine

the location is far and hard to find. you need to drive between terminals, and than to find the minibus which after long wait, will finally take you to this far location. after all this long way, you find the worst service i had in "rent a car" offices. I was told that there were sick stuff. but, on the return - i found the same situation. nobody to return the car to... and again... wait for a bus for the terminal...... i recommend to avoid it.

Use the machine to get a number first. They don't push too many add-ons. Just say you've already purchased everything, and they won't push further. Also, don't switch car models, it will change the price.

The car rental service was good, but the instructions were unclear. After landing, the car we needed wasn't available in our terminal. We had to either pay more or go to another terminal. The car options (CRV Hybrid or upgraded to Tiguan) weren't different at all. They said we could just go to the parking lot, but after reaching the other terminal, we still had to handle things at the car rental center and not at the parking lot service center. This caused us to run around the airport several times. In the end, we got the Tiguan without paying extra. Online, both cars are listed as the same, and the hybrid is more fuel-efficient.

El vehiculo bien equipado, espacioso. El tiempo de proceso para la firma del contrato fue un poco lento. Lo negativo y desagradable fue la atencion del personal que entrega el coche muy poco amable y muy apurado, ademas el vehiculo tuvo una limpieza somera, rastros de cigarrillo sobre las alfombras y un fuerte olor a cigarrillo.

Excelente plataforma de reserva, completa y facil a reservar. Ademas buena asistencia en caso de dudas.

A too long of a process to get the car keys. I wish the staff was more informative as far as what is needed if traveling thru different countries, tolls, etc.

Service trop long à la reception et surtout trop long au retour ! Nous avons attendu 1h pour rendre nos clés puis 30 min pour la navette nous ramenant à l’aeroport! Nous avons failli raté notre avion. Le personnel n’est pas attentif au client.

La plateforme easyrentcars est facile. Pas de problème particulier

Renting through Centauro was the absolute worst experience I have ever had. Not only did we need to wait 90 minutes - the woman at the front desk told us we needed to have an international drivers license (which was not indicated anywhere) and then told us we could solve the problem by paying 250 euros and then tried to get us to slip her fifty euros outside to solve the problem. Extortion. Awful. Unbelievable that this happened in Europe.

At the counter of Interrent, there is any signs that the office of Interrent moved to Goldcar. At the counter of Goldcar there is no sign, that hier can pick up the car people with interrent voucher. The crew tried to get from me the adminstration fee, although in my voucher of stood clear, that I paid all taxes and fees.