NORWAY CAR RENTAL REVIEWS

Satisfied

Very satisfied

Excellent

Overall satisfied, good service attitude.

Excellent service, very good

Excellent

Good service attitude

Satisfactory

The scheduled pickup time was 1:30 PM. The Hertz staff delivered the car at 1:25 PM, so we couldn't get the car before then. The staff waited until we successfully picked up the car before leaving.

Friendly staff, no queues

Overall service was excellent, with no extra sales pitches or gimmicks. The car was upgraded.

The service attitude was great and they were very efficient.

The staff were very patient and had a great service attitude.

Choosing, booking, and picking up the car was very convenient and quick. The Toyota Yaris from Budget was a new car with just over 600 kilometers, and we drove it for 2100 kilometers over a 13-day rental period. The fuel consumption was about 4 liters per 100 kilometers, with fuel prices in Norway around 14 NOK per liter. This car was perfect for two people, especially for Norway's mountainous roads like the Eagle Road, Trollstigen, and the Atlantic Road. We give QEEQ and Budget a five-star rating.

Satisfied

The rental process was quick. Signed the contract and gave a credit card authorization for the deposit, then got the keys and picked up the car.

Convenient pickup and return, quite satisfied

I rented a car from Hertz for one day at Bergen Airport on May 3rd. They did not provide any paper documents and promised to send the contract and receipt to my email, which I never received. Therefore, when I picked up the car at the Hertz branch in Evones Airport around 10:00 AM on May 4th, I carefully checked each charge on their tablet. The order on the rental platform indicated that I needed to pay 1411 NOK at the branch when picking up the car. When I showed the rental fee as indicated on my order to the staff, I found two insurance charges in the contract. I immediately questioned them and informed them that the rental fee I paid already included three basic insurances, so I did not need any additional insurance. The staff told me that these two insurances were mandatory by Hertz. I added an additional driver for 4 EUR/day for three days. I took a photo of the contract receipt page with my phone, as Hertz’s branch still did not provide any paper documents. The charges for this 3-day rental period from Hertz were reasonable, and by the way, the E10 in the Lofoten Islands is a national scenic road with no tolls! Everyone knows that! So making up toll charges is impossible. I remind everyone who rents from Hertz and picks up the car at the airport, if the rental fee is paid at the branch, be sure to carefully check each charge on the tablet! Because Hertz will add extra insurance and other fees!

The process is unbelievably simple.

The car pickup was quite fast, with no extra fees. The car model is not large; the trunk can hold two carry-on suitcases and one 28-inch suitcase. If you have a lot of luggage, it can only accommodate two people. If the luggage is moderate, three people should be fine.