Great staff!

Due to personal reasons, I couldn't pick up the car on time. Hertz did not inform me, and when I went to the store the next day, they said there were no available cars and asked me to come back in the afternoon. When I arrived in the afternoon, they gave me a downgraded car, a Corolla, and told me to go to another Hertz location to get the car I booked. The staff also insisted I buy insurance, even though I had already bought full insurance through Zuzuche.

Very satisfied

Quick and easy

It'd be better that customer is provided with more details about the toll fee charge scheme at the counter. Tks

Like: Great price
Dislike: Car was not as clean as I was used too but it was okay