GLOBAL RENT A CAR CAR RENTAL REVIEWS

Everything ok

Everything ok

It is up to twice times cheaper to book a car through easyRentCars than to book it direct from the campany (Global or Buchbinder)

We hired our car through a company called Aercar. They were excellent.

I still did not get back my 1000 EUR deposit. I dont know if you are actually reading this, but if you do, could you please call them, tell them that I am a customer and not a bank, and I need my money back? I returned the car fully fuelled in mint condition, the least they can do is to return my deposit on a timely manner. - On a separate note, the location they provide on the drop off spot is misleading (they say its on garage level -1 but there are two separate garages on -1 and we went to the wrong one.) Thanks.

Its great.

Good company

Very good price

一部のサイトでは空港受け取りとなっているが、実際には送迎シャトルで移動する必要がある(ただしとても近い)。シャトルにはGlobal Rent a Carの表示があるが、降りるとどこにも看板がなく、atakだか他の会社が代行している様子。一応建物の自動ドアにはA4の紙でGlobalRentaCarのロゴが貼ってある

The staff at the office was really good and pleasant!!

The service was okay.

Better signage or information as to where to get the courtesy bus

Professional and quick. Whether it was picking up or returning the car, they were efficient, and despite having booked a Ford Focus with automatic transmission, we were provided with a BMW 3 Series Touring at no additional cost.

Everything is good. Fast receiving and return.

Exelent service

Hi The service was great. The price droped but I did not see it reflect in my credit card. Will appreciate it very much if you will check it and credit me. Again, was very pleased with your service Thanks Shlomo Kabesa.

The radio of vehicle was worse.we cannot use it.

Goo

On arrival I had to wait nearly an hour with 4 children as there was only one person working at the desk. When I returned the car I realised I left my tablet under the passenger seat for safe keeping, when I called to them to retrieve it they said they didn't see it and I should email the office, nearly a week later I still got no reply!!!

The counter staff were very helpful and offered me complimentary water too, which was nice

Counter staff was very unfriendly and we had to ask for every piece of information!!

i was satisfied with the car and service. Pick up took to long because the first car that was presented was to small (we are a family of 6) This was resolved and for the rest everything was good.

Car was too old and difficult to drive because of its terrible clutch and gearbox

We got a brand new car, was very nice to drive it. The only thing we didn't like is that it took for the company 45 days (!) to unblock our 1000 EUR deposit, that was really not cool.

Terrible staff at the counter, when we decline additional insurance and upgrade to more expensive car the guy (Shiv) got really unpleasant and rude. Car you pick up is in the dark garage, really hard to find it, people working there don’t speak English (garage). We loaded car with our luggage and proceeded to entrance since it was in Germany at Tegel airport, car settings were set to German language, we got outside garage to get someone to help up with the settings, when we noticed that car was absolutely discussing, dirty seats, dusty dashboard, floors not vacuumed for long time. (see attached pictures). We reported this back to counter and the guy (Shiv) asked us to remove all our luggage then they will clean this car, telling to us that he does not have other car for us in really rude way, and he does not know how long this will take. After traveling 18 hours with kids we decided to leave this place and clean the car when we get to our destination. Really not pleasant experience. Will never rent form Global again at the Tegel airport.