KEDDY BY EUROPCAR CAR RENTAL REVIEWS

The car we got was the make and model we booked. Though the car was a bit not so perfect in both internal and external condition, safety and reliability were satisfactory. No extra insurance was sold to us over the counter after I showed them my AXA additional cover that I bought together in my booking.

Not only the price is competitive but also reminder they sent to you before picking up and dropping off your car.

The rental company claimed there were no cars of the same model when picking up the car and asked for over a thousand yuan more. They reluctantly gave me a car only after I insisted on not paying extra.

The car was very new and in great condition.

There was a stone chip on the windscreen which they charged us €466 to repair which is excessive and a con. We are in the process of asking QEEQ to intercede.

Easy booking system

Very satisfied. The process was simple and fast.

Not bad

Overall service was satisfactory, but there were attempts to upsell car upgrades and insurance.

Very satisfied

Great service and excellent attitude

dine, as usual

qeeq.com is very usefull, prices are very attractive

fine, at the railroad station (but not main entrance, the other)

fina as usual

Everything else was good, but it was hard to find the car in the parking lot. I didn't know the way to walk from the store to the parking lot. The two adjacent parking lots were not connected, the signs were unclear, and I ended up in the wrong parking lot on the right. It took walking outside the building to find the rental company's parking entrance and then walking down the ramp to the -4 level to find the car.

The service was excellent, with minimal queuing and an acceptable wait for the car. I rented the car for 13 days; it was a Citroen C5. Upon returning the car at Paris airport, I accidentally scraped the right front wheel against the curb due to the narrow lanes in the parking area. There was some dust on the car. EUROPCAR charged me 287 euros for repairs without providing any repair invoices or pictures, which left me quite puzzled.

It's okay.

Overall service was okay. However, the queue for picking up the car took over an hour, very inefficient.

The service was excellent; just presented all the necessary pick-up documents, and everything went smoothly. There was no aggressive insurance upselling, and the car I got was upgraded to an SUV. It was a 10-month-old car with over 20,000 kilometers on it, but it was in great condition. When returning the car, I had it washed nearby for just 30Dh, and the staff were very courteous. Everything went smoothly. The only downside was that adding an additional driver was a bit expensive, costing an extra 800Dh. The credit card deposit taken at pick-up was fully refunded 10 days after returning the car.

Very satisfied

Overall service efficiency is good, but there are many scratches on the car, so inspect carefully.

Overall service is fine, but I can never get the reserved model. It seems like they don't have Lexus at all and they replaced it with a lower class car without changing the price, which feels unfair.

Car had been smoked in previously and the smell did not diminish during the entire rental period, car seats and interior very stained. This is the second occasion I have been given a car like this from this location, whilst the rental staff did explain there is nothing they can do to prevent this from occurring from other renters they do state they will charge for a clean if this does happen, this car had not been cleaned. It does seem if you book via a consolidator with Europ car rather than direct with them you won’t always be offered the best cars but that’s the cost of trying to save a few pounds against booking direct with Europ car.