EUROPCAR CAR RENTAL REVIEWS IN SPAIN

I was lucky to get a new car with only 14KM mileage. I drove carefully with no issues, and the inspection staff was friendly when I returned the car. Everything went smoothly.

Very satisfied, they upgraded our car for free

Returning the car was difficult to find, we circled around several times since the navigation was inaccurate. Picking up the car was easy. We were convinced by the store to buy full insurance; the car rental was only 1800, but the insurance cost more than 4000. It's been over a month and the deposit hasn't been returned yet.

Although I mistakenly booked an electric car, I was able to switch to a brand new Skoda SUV at the store for an additional twenty euros per day. Very satisfied.

Extremely satisfied

Very satisfied

Added extra charges

Very satisfied with this trip

The rental company staff were very patient and provided excellent service.

As soon as we entered the store, they started explaining various insurances and road conditions to us. A full coverage would cost an additional 3,000 yuan, which was quite reassuring. However, we only purchased the basic insurance as planned.

It's okay.

Car was great. Actually changed the car on the day and the guy on the desk was extremely helpful.

Was super easy and the price was dropped after a few days.

1. Picking up the car went relatively smoothly. The staff weren't very enthusiastic but not rude either. It was okay overall. They didn't try to upsell insurance and I got the model I booked. 2. When returning the car, there was a scratch on the wheel rim (clearly an old damage). A local person returning the car with me confirmed it was an old scratch. But they claimed I caused it. I asked them for evidence and they showed me the check-out form, which indicated the car was in perfect condition when handed over. I then showed them photos I had taken beforehand, and they adjusted my bill. (Make sure to take photos and videos when renting a car). 3. I want to remind everyone again: take photos and videos when picking up the car. It could save you a lot of money. 4. Why only 1 star? Because if I hadn't provided the photos, they'd have blamed me for the scratch. This is dishonest, deceptive, and irresponsible towards customers.

Very good

The service was better than expected, no insurance upselling, efficient. Although the car had many scratches, I got the model I reserved for the first time!

Very satisfied

They automatically provide high-priced comprehensive insurance, so there's hardly any inspection when returning the car.

Very satisfied, the process was very fast.

Would be nice to see the exact model or at least the range I will receive booking an electric car.

Highly satisfied, the staff were very professional